Celine Heinecke
Kernersville,NC
Summary
Results-driven professional with global experience in procurement, sourcing, project management, and client management. Skilled in interfacing with stakeholders, coordinating deliveries, enhancing processes, and achieving key goals. Demonstrated expertise in securing favorable terms, and pricing. Proficient in MS Project with a proven ability to align project updates with real-time progress. Dedicated Contract Specialist with 2 year of professional experience in the contract administration field. Fluent in French and English, thriving in diverse cultural environments with exceptional flexibility and adaptability.
Overview
28
28
years of professional experience
Work History
Contract Specialist - CO+I Cloud Operation
Microsoft (Contract)
Kernersville, NC
02.2023 - 02.2024
- Manage contract documents, interfacing with stakeholders, overseeing reviews, and securing final approval.
- Collaborate with corporate legal, outside counsel, product managers, and the finance team, focusing on Master Procurement Agreements, and Master Construction Agreements to ensure project timelines are met.
- Directly engage with suppliers of data center electrical and mechanical equipment to ensure compliance with technical specifications.
Client Management - Powersports Industry
Friendemic
Kernersville, NC
02.2021 - 09.2022
- Managed portfolio of 150 accounts within Powersports industry, ensuring client satisfaction.
- Built strong relationships with dealership General Managers to promote program growth.
- Explored upselling opportunities and collaborated across departments to fulfill client expectations.
- Served as primary point of contact for clients, addressing inquiries, resolving issues, and providing customer service.
- Provided training to General Manager of BRP on the utilization of SaaS software.
- Attained top Key Performance Indicators (KPIs) results by mentoring teams on SaaS solutions.
- Delivered impactful webinars in French and English to American, Canadian, and French-Canadian clients.
- Territory covers USA and French and English Canada.
Project Assurance Manager / Scheduler
Volvo Trucks North America
Greensboro, NC
02.2016 - 09.2020
- Ensured timely completion of major production projects by monitoring project delivery and resolving roadblocks.
- Assessed project requirements and developed detailed work schedules in collaboration with project teams.
- Coordinate between multiple projects and consolidate multiple project schedules, define goals, objectives, deliverables, and associated timelines.
- Identifying scheduling and coordination issues.
- Aligned Project Managers with technical development for project success through cross-level communication.
- Set procurement schedules and optimized lead times to achieve assigned targets.
- Led meetings to update time plans to improve project progress.
- Devised and applied risk management plans to mitigate scope risks.
- Managed and executed project timelines in collaboration with Project Managers using Microsoft Project (MS projects).
- Recognized and proposed opportunities to enhance time plans and deliveries for audits
- Organized comprehensive training sessions on MS project management software for Volvo employees.
Project Buyer (Contracts and Hired)
Volvo Trucks North America
Greensboro, NC
09.2010 - 02.2016
- Coordinate with key stakeholders (Engineering, Quality, Manufacturing, Program Management) to drive on-time component development, advocating for supplier lead times.
- Lead negotiations for price, schedule, and contractual terms, establishing subcontract pricing structures.
- Issue NP to suppliers and oversee deliveries.
- Manage supplier critical path plans to ensure project milestones are met.
- Focus on quality, cost, and timing, negotiating with suppliers and internal stakeholders to achieve the best value.
- Collaborate with Engineering and Supplier Quality to meet part-level deliverables.
- Monitor supplier performance metrics, including quality, on-time delivery, and lead times.
Apparel Sourcing Specialist
Nike, Inc
Beaverton, OR
09.2002 - 01.2004
- Identified opportunities for cost improvement, process enhancement, and resource optimization.
- Developed strong client relationships through consistent communication and attentive service.
- Increased margins above expected levels through price negotiations and quality control.
- Identified cost and quality improvement opportunities in product components.
- Developed innovative solutions for resolving delivery issues.
Sourcing/Product Developer
Galleries Lafayette
Paris, France
09.1999 - 04.2002
- Established sourcing and product development department for men's clothing.
- Manage sourcing from Europe, Asia, and North Africa for all men's clothing.
- Researched new suppliers, analyzing their manufacturing capacities.
- Managed all aspects of product development process from concept to product confirmation.
- Negotiated price, quality, terms and conditions, and service levels for goods and services,, increasing profit margins.
- Oversee quality control of the products.
- Partnered with Buying / Merchandising department to consistently meet delivery timelines.
Assistant Buyer/ Purchasing
Pimkie
Lille, France
09.1997 - 09.1999
- Oversaw quality control and fitting of women's clothing models. Served as liaison between headquarters and factories in North Africa and Europe. Ensured timely delivery dates and quality of products.
- Processed purchase orders ensuring accuracy before submitting them for approval.
- Procured bulk materials for production of 35K garments weekly.
- Negotiated pricing and terms with vendors on behalf of the company.
- Maintained accurate records of all purchasing activities including order status, invoices, returns.
- Ensured compliance with corporate policies regarding purchasing procedures and ethics.
Production Manager Internship
Omnium Textile of Madagascar
Antananarivo, Madagascar
01.1996 - 06.2016
- Managed production line and implemented new production methods and ideas. Trained employees and management on new procedures. Executed task monitoring and placement of individuals into suitable positions.
- Boosted productivity by 40% through quality control and manufacturing process enhancements.
Education
Bachelor of Science- ESIV -
ESIV
Associate Degree in Textile Production -
Lycée Le Castel
Completed Prerequisites to Speech and Hearing -
University Of North Carolina in Greensboro
Project Management Professional (PMP) -
Project Management Institute
Skills
- Project Management
- Procurement & Sourcing
- Cross-Cultural Communication
- Purchasing
- Supply Chain
- Strategic Planning & Execution
- Supplier Relationships
- Prioritizing work
- Meeting deadlines
- Building Training
- Contract Negotiation
- Risk Assessment & Mitigation
- Working independently
- Strong Analytical and Organizational Skills
- Problem-Solving
- Stakeholder Engagement and Collaboration
- Business Negotiation, People Skills & Self-Starter
- Extensive international experience
- Time management
- Resourceful in handling critical, unexpected situations with positive outcomes
- Work effectively within a group and /or team and provide guidance to new team members
- Administrative skills
- Proficient in MS Office Suite: Excel, PowerPoint, Word, Asana, HubSpot, Google Docs
- Scheduling
- Account Management
- Customer Relationship Management (CRM)
- Team Development
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Timeline
Contract Specialist - CO+I Cloud Operation
Microsoft (Contract)
02.2023 - 02.2024
Client Management - Powersports Industry
Friendemic
02.2021 - 09.2022
Project Assurance Manager / Scheduler
Volvo Trucks North America
02.2016 - 09.2020
Project Buyer (Contracts and Hired)
Volvo Trucks North America
09.2010 - 02.2016
Apparel Sourcing Specialist
Nike, Inc
09.2002 - 01.2004
Sourcing/Product Developer
Galleries Lafayette
09.1999 - 04.2002
Assistant Buyer/ Purchasing
Pimkie
09.1997 - 09.1999
Production Manager Internship
Omnium Textile of Madagascar
01.1996 - 06.2016
Bachelor of Science- ESIV -
ESIV
Associate Degree in Textile Production -
Lycée Le Castel
Completed Prerequisites to Speech and Hearing -
University Of North Carolina in Greensboro
Project Management Professional (PMP) -
Project Management Institute
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