Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celine Thompson

Bloomington,IN

Summary

Dynamic and detail-oriented Accounts/Bookkeeper at Hunter Bloomington Properties, skilled in accounts receivable and payroll processing. Enhanced cash flow management through timely invoicing, while fostering strong vendor relationships. Proven ability to streamline operations and improve accuracy, demonstrating exceptional organization and customer focus in all financial activities.

Overview

10
10
years of professional experience

Work History

Accounts/Bookkeeper

Hunter Bloomington Properties
09.2024 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Enhanced operational efficiency by automating routine bookkeeping tasks.
  • Facilitated better cash management, closely monitored cash flow statements.

Front End Manager

Walmart
05.2024 - 09.2025
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in 18 checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Maintained strong customer relations and effective customer service standards.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.
  • Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
  • Evaluated employee performance and made recommendations for improvements.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
  • Coached employees through day-to-day work and complex problems.
  • Set high-performance expectations for employees during daily huddles, emphasizing the importance of teamwork towards achieving shared goals.
  • Monitored adherence to safety protocols within the front-end area, ensuring compliance with company policies as well as local regulations.
  • Established strong partnerships with store management team, working closely to plan and execute seasonal promotions that exceeded sales targets.
  • Boosted employee morale and reduced turnover by cultivating a positive work environment and providing regular feedback and recognition.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Merchandising Manager

Sams Club
12.2023 - 05.2024
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Implemented innovative visual displays that captured attention and boosted sales significantly.
  • Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
  • Collaborated with marketing department to develop effective advertising materials that showcased featured products attractively.
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Managed inventory levels effectively to minimize stock shortages and overstocks.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Maintained point of sale (POS) system by inputting accurate inventory information.
  • Managed seasonal transitions smoothly, minimizing disruptions while maintaining adequate stock levels.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.
  • Optimized store layouts for maximum efficiency, enhancing the shopping experience for customers.
  • Optimized store displays and appearance via strategic merchandising.
  • Monitored stock levels and product sales to determine purchasing needs.
  • Implemented loss prevention measures that reduced shrinkage rates significantly without compromising customer service quality or store aesthetics.
  • Analyzed trends and conducted research to determine seasonal merchandise direction.
  • Organized meetings for up to 25 staff members to discuss upcoming promotions, key strategies, and tasks.

Merchandising Team Lead

Sams Club
05.2022 - 12.2023
  • Managed inventory for optimal product availability and turnover rates.
  • Ensured compliance with company guidelines for pricing, signage, and safety standards in all merchandising activities.
  • Coordinated with marketing department to create cohesive branding messages within store displays and promotions.
  • Conducted competitive analysis to stay ahead of industry trends and capitalize on emerging opportunities within the market niche.
  • Spearheaded seasonal changes in product offerings, keeping the sales floor fresh and relevant throughout the year.
  • Implemented planograms to create consistent visual presentations across multiple store locations.
  • Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
  • Analyzed sales data and market trends to make informed decisions about product assortment and placement.
  • Optimized space allocation by conducting regular store walkthroughs and updating floor plans as needed.
  • Streamlined communications between merchandising team members, resulting in improved collaboration and efficiency during projects.
  • Improved store appearance with effective merchandising strategies, driving customer satisfaction and repeat business.
  • Collaborated with vendors to ensure timely delivery of products, maintaining stock levels for high-demand items.
  • Enhanced customer experience by providing exceptional service while maintaining a well-organized sales floor environment.
  • Provided training to new team members on merchandising best practices, enhancing overall team performance.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Evaluated product quality and vendor performance to maintain quality standards.

Curbside Pickup Team Lead

Sams Club
01.2020 - 05.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Cafe Associate

Sams Club
08.2019 - 01.2020
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Built and broke down display cases, secured, and returned product to storage space to assist with opening and closing duties.
  • Notified management of product and supply shortages to reduce disruption in availability.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Increased repeat business by fostering positive relationships with regular customers.
  • Replenished products daily for optimal freshness and visibility.
  • Prepared sandwiches, soups, salads and beverages using grill, microwave, and steam tables to promote fresh and quality products.
  • Managed cash register operations, ensuring accurate transactions and balancing end-of-day reports.
  • Collaborated with team members to streamline processes and improve overall cafe operations.
  • Supported training of new staff members, sharing best practices for success in their roles.

Receptionist/Office Manager

Serenus Float & Wellness
04.2015 - 08.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Penn Foster
Bloomington, IN
05-2023

Skills

  • Bookkeeping
  • Accounts receivable
  • Accounting and bookkeeping
  • Quickbooks
  • Invoice processing
  • Accounts payable
  • Payroll processing
  • Customer service
  • Employee supervision
  • Staff supervision
  • Fraud prevention
  • Merchandise selection
  • Merchandise presentation
  • Inventory management
  • Vendor communications
  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Quality control
  • Store layout
  • Pricing strategy
  • Promotional planning
  • Merchandise planning
  • Advanced computer skills
  • Data inputting
  • Spreadsheet tracking
  • General ledger management
  • Accounting
  • Payroll administration
  • Exceptional organization
  • Accounts payable specialist
  • Customer relations
  • Cash flow management
  • Superior attention to detail
  • Vendor management
  • Cost accounting

Timeline

Accounts/Bookkeeper

Hunter Bloomington Properties
09.2024 - Current

Front End Manager

Walmart
05.2024 - 09.2025

Merchandising Manager

Sams Club
12.2023 - 05.2024

Merchandising Team Lead

Sams Club
05.2022 - 12.2023

Curbside Pickup Team Lead

Sams Club
01.2020 - 05.2022

Cafe Associate

Sams Club
08.2019 - 01.2020

Receptionist/Office Manager

Serenus Float & Wellness
04.2015 - 08.2018

Penn Foster

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