Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Work
Affiliations
Timeline
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Celine P. Maguire

San Francisco,CA

Summary

Driven professional with a proven track record in customer engagement and retail sales, notably at Brandy Melville. Excelled in enhancing customer satisfaction and streamlining inventory management, demonstrating exceptional problem-solving and teamwork skills. Achieved significant improvements in service delivery by fostering team collaboration and leveraging cash handling expertise for operational efficiency.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Brandy Melville
04.2023 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Server

Millbrae Pancake House
01.2019 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Online Store Support Specialist

Lady Falcon Coffee Club
05.2019 - 09.2020
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Helped package merchandise.
  • Maintained organization by organizing boxes of shipment.
  • Inventory control.

Volleyball Coach

Catholic Youth Organization, CYO
08.2020 - 11.2022
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
  • Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.

Education

High School Diploma -

Sacred Heart Cathedral
San Francisco CA
05.2023

No Degree - Nursing

Boise State University
Boise, ID
05.2027

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling
  • Customer Engagement
  • Retail Sales
  • Reliability and punctuality
  • Store Opening and Closing

Accomplishments

  • Awarded Presidents Scholarship to Sacred Heart Cathedral
  • Awarded Summit Scholarship to Boise State University
  • Awarded Police Officers Association Scholarship
  • Awarded Leo T Walsh Scholarship
  • Accepted to Sacred Heart Cathedral with Honors
  • Accepted to Boise State University with Honors
  • Graduated Sacred Heart Cathedral with Honors
  • Led Volleyball team to Championships
  • Personally selected to be a Advisory Leader at Sacred Heart Cathedral
  • Varsity Swim Team at Sacred Heart Cathedral

Volunteer Work

  • Volunteered as a volleyball coach
  • Worked at Saint Francis Episcopal Church Food Bank

Affiliations

  • Alpha Xi Delta (Boise State University)

Timeline

Retail Sales Associate

Brandy Melville
04.2023 - 01.2024

Volleyball Coach

Catholic Youth Organization, CYO
08.2020 - 11.2022

Online Store Support Specialist

Lady Falcon Coffee Club
05.2019 - 09.2020

Server

Millbrae Pancake House
01.2019 - 03.2023

High School Diploma -

Sacred Heart Cathedral

No Degree - Nursing

Boise State University
Celine P. Maguire