Celinette Toribio
Newark,New Jersey
Summary
Proactive and goal-oriented professional with a strong ability to manage time effectively and solve problems. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make meaningful contributions to organizational growth.
Overview
10
10
years of professional experience
Work History
Sales Beds/Pax Wardrobe
Ikea
04.2023 - Current
- Specialized in the sale of beds and wardrobes, assisting customers in selecting the best products to meet their needs, preferences, and budget
- Provided expert product knowledge on materials, construction, and features of different bedding and wardrobe options, helping customers make informed purchasing decisions
- Demonstrated in-depth understanding of Ikea’s assembly processes, offering practical solutions and tips for customers to successfully assemble their purchases
- Ensured optimal product display standards and collaborated with the merchandising team to maintain the visual appeal of the showroom, driving increased customer engagement
- Processed customer orders and transactions, including upselling complementary products, leading to a boost in sales performance
- Met and exceeded sales targets by actively engaging with customers, identifying their needs, and recommending appropriate products
- Supported inventory management by monitoring stock levels, and ensuring product availability
- Collaborated with clients to organize and restyle wardrobes, utilizing both pre-existing and new pieces.
Food Service
Ikea
04.2023 - 10.2024
- Delivered high-quality customer service by efficiently taking orders and answering menu-related inquiries, enhancing overall customer satisfaction
- Consistently adhered to food safety and sanitation protocols, ensuring a safe and clean dining environment in compliance with health regulations
- Collaborated effectively with kitchen and service teams to ensure seamless order preparation and delivery, optimizing service speed and accuracy
- Managed inventory, restocked supplies, and ensured that all food items met established quality and presentation standards
- Addressed and resolved customer concerns promptly, maintaining a positive customer experience in a high-volume, fast-paced environment
- Contributed to the overall operational efficiency by supporting cleaning and maintenance duties during off-peak hours
Front Desk Receptionist
Clear Vision
01.2019 - 03.2022
- Greeted and assisted visitors, ensuring prompt and professional responses to inquiries while directing them to the appropriate solutions
- Managed a high volume of phone calls, effectively screening and directing inquiries to the correct team members, ensuring excellent communication
- Performed accurate data entry and managed client information, ensuring confidentiality and efficiency in scheduling appointments and follow-ups
- Coordinated office calendar, scheduling meetings, and appointments
- Supported administrative tasks including filing, document management, and office supplies organization, contributing to office productivity
- Demonstrated strong organizational skills and attention to detail, ensuring the office environment remained well-maintained
Keyholder Specialist Inventory
Gap
06.2015 - 02.2018
- Opening and closing of the store, ensuring security protocols and operational procedures were followed to maintain a secure environment
- Managed inventory levels, conducted stock audits, and coordinated with management to ensure timely replenishment and optimal product displays
- Led sales rallies and collaborated with store management to implement strategies to achieve daily, weekly, and monthly sales goals
- Delivered exceptional customer service by resolving inquiries and addressing concerns, fostering a positive shopping experience
- Trained and mentored new employees on store procedures, product knowledge, and sales techniques, resulting in improved team performance and customer satisfaction
- Assisted in payroll processing, staff scheduling, and daily administrative duties, supporting the store’s operational needs
- Ensured consistent adherence to visual merchandising standards, boosting customer engagement and driving sales growth
Education
Associate of Science - Accounting
Essex County College
Newark, NJ06-2025
Skills
- Customer Service Excellence
- Sales Expertise (Beds & Wardrobes)
- Inventory Management & Restocking
- Data Entry & Appointment Scheduling
- Cash Handling & POS Systems
- Team Collaboration & Leadership
- Administrative Support & Documentation
- Sales Strategy & Goal Achievement
- Product Knowledge & Upselling
- Food Safety & Sanitation Compliance
- Time Management & Organizational Skills
- Client consultation
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Beds/Pax Wardrobe
Ikea
04.2023 - Current
Food Service
Ikea
04.2023 - 10.2024
Front Desk Receptionist
Clear Vision
01.2019 - 03.2022
Keyholder Specialist Inventory
Gap
06.2015 - 02.2018
Associate of Science - Accounting
Essex County College
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