Celio C.M Gigax
Corvallis
Summary
Versatile and dependable Administrative and Retail Support Specialist with extensive experience in office operations, front-line customer service, and point-of-sale (POS) systems. Recognized for strong organizational skills, attention to detail, and the ability to adapt seamlessly between office and retail environments. Proven success in managing administrative tasks, handling high-volume transactions, and providing exceptional customer service. A collaborative team player with a proactive approach to problem-solving, multitasking, and supporting smooth daily operations across diverse settings.
Overview
6
6
years of professional experience
Work History
Administrative Assistant & Open Studio Guide
Maxtivity CreativeSpace
04.2024 - 05.2025
- Managing personal and medical files with confidentiality, Importing and organizing files
- Strong leadership skills, capable of managing and teaching classes effectively and work closely with children, ensuring a positive and effective learning environment
- Work with Pay Anywhere and Authorize.net to process transactions and resolve issues. Provide technical support for Nextiva and other communication tools, ensuring smooth operations.
- Ability to thrive in high-pressure environments while maintaining strong organizational skills.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Streamlined invoice processing procedures to ensure timely payment, while minimizing errors in financial records.
Receptionist/Front Desk
Auric
03.2022 - 08.2022
- Facilitated client engagement with upscale salon products.
- Systematically organized sales merchandise for optimal presentation.
- Implemented daily maintenance tasks within the salon, encompassing trash removal, floor sweeps, dishwashing, laundry upkeep, and organization of salon supplies.
- Maintained responsibility for the seamless opening and closing of the salon, including conducting money/deposit counts.
- Orchestrated morning coffee preparation for clientele.
- Engaged in friendly conversation with clientele to keep rapport.
- Managed email correspondence and phone communications, including voicemail retrieval and callbacks, ensuring timely and efficient responses.
- Supervised the front desk operations to ensure smooth and effective functioning.
- Dependable worker with knowledge of customer service, data entry, and records management.
- Highly organized and self-motivated, with excellent communication and interpersonal skills.
- Demonstrated ability to prioritize tasks and meet deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales Associate
Vans
11.2021 - 01.2022
- Facilitated customer access to premium merchandise on a daily basis
- Provided comprehensive product expertise and advice to enhance the customer shopping experience
- Assisted in packaging and contributed to the efficient closure and shutdown of the store
- Actively participated in restocking store merchandise and contributed to maintaining a well-organized and clean retail space
- Maintained responsibility for managing the cash register and ensured optimal customer service, striving to guarantee the satisfaction of each individual customer
Sales Associate / Key Holder
Hot Topic
10.2019 - 01.2022
- Expertise in POS systems and inventory management
- Adept at driving sales and fostering client relationships.
- Proven track record in cash handling and team collaboration ensures a seamless customer experience.
- Managed store operations, including opening and closing procedures, as well as overseeing register activities.
- Conducted thorough counting of safe deposits and store registers.
- Facilitated customer engagement by connecting them to high-quality merchandise on a daily basis.
- Demonstrated product expertise and offered valuable advice to customers.
- Delivered prompt responses and product education to customers, ensuring a positive shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Albert Einstein High School
Kensington, MD06-2020
Skills
- Customer service
- Computer skills
- Office administration
- Administrative support
- Time management
- Customer and client relations
- Filing
- Strong problem solver
- Professional communication
- Dedicated team player
- Excel spreadsheets
- Data entry
Timeline
Administrative Assistant & Open Studio Guide
Maxtivity CreativeSpace
04.2024 - 05.2025
Receptionist/Front Desk
Auric
03.2022 - 08.2022
Sales Associate
Vans
11.2021 - 01.2022
Sales Associate / Key Holder
Hot Topic
10.2019 - 01.2022
High School Diploma -
Albert Einstein High School
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