To obtain a challenging position that will provide an opportunity to utilize my knowledge, and skills, to promote my professional and personal growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Operational Technician
Bloom Energy
Newark, DE
08.2024 - 04.2025
Build Assist in troubleshooting operational issues and provide timely resolutions.
Document processes and maintain up-to-date records of operations.
Build and quality check equipment for testing.
Education
Phlebotomy Certification - Phlebotomy
South College
Knoxville, TN
12.2025
Civil Engineering
Hartford University
Harford, CT
01.2023
High School Diploma -
Great Oaks Charter School
Wilmington, DE
06.2022
Skills
Ensured accuracy and precision in deliverables to uphold quality standards
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty
Maintains composure and effectiveness while managing tight deadlines and challenging situations
Oversaw project timelines and resource allocation to optimize team performance Developed organizational strategies to streamline operations and improve efficiency Facilitated collaboration among team members to achieve project goals