Celon Murphy
Fort Myers,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Bronze Legion
Fort Myers, FL
07.2023 - Current
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Served as strategic advisor and functional expert on critical strategic and operational matters.
- Reviewed policies and procedures to ensure compliance with applicable regulations.
- Developed and implemented strategies to increase operational efficiency.
- Maintained productive relationships and communication channels across organization.
- Monitored outcome measures, program outcomes and performance improvement.
- Identified new business opportunities through market research analysis.
- Negotiated contracts with vendors and suppliers for goods or services.
- Managed staff recruitment, training, and development processes.
- Provided guidance and support for problem solving efforts.
- Established plans to address productivity, operational performance and staff retention and satisfaction.
- Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Established key performance indicators for measuring success.
- Executed on-time, under-budget project management to adhere to project road map.
- Conducted regular meetings with departmental heads to review progress.
- Completed day-to-day duties accurately and efficiently.
Bartender
Glory Days Bar & Grill
Fort Myers, FL
04.2022 - Current
- Bartending, money handling, guest service, prepare drinks, food service, inventory
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Greeted frequent visitors by name and explained new promotions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Trained new bartenders on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Planned and coordinated special events to boost customer numbers and profits.
Bartender
Oleary's Bar and Grill
Fort Myers, FL
08.2022 - 09.2022
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Greeted frequent visitors by name and explained new promotions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Trained new bartenders on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Developed good working relationships with fellow employees through effective communication.
- Poured wine, beer and cocktails for patrons.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender/Assistant Manager
Roosters Bar and Grill
Fort Myers, FL
05.2022 - 08.2022
- Performed daily opening and closing duties according to established procedures.
- Participated in ongoing training to enhance job skills and knowledge.
- Greeted customers and provided friendly service.
- Poured drinks using standard pour according to specifications.
- Followed proper safety procedures when handling glassware and sharp objects such as knives for fruit cutting or opening bottles of beer and wine.
- Resolved customer complaints quickly and efficiently in a courteous manner.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Supported serving staff in delivering accurate and well-presented food orders.
- Provided customer service by taking orders from patrons at the bar or via wait staff requests from dining areas.
- Provided support during busy periods by helping out in other areas such as serving food or bussing tables.
- Used POS system to ring up customers and open and close tabs.
- Conducted periodic inventories to ensure adequate supply levels were maintained.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Greeted frequent visitors by name and explained new promotions.
- Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
- Adhered to local laws regarding sale of alcoholic beverages to customers over 21 years old.
Caretaker/property Manager
Paul Clemons
Sanibel, FL
01.2014 - 04.2022
- Caretaker, Housekeeper, Property manager for rental properties, Accountant with quick books experience
- Prepared and submitted monthly tenant visit logs.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Inspected buildings for signs of damage or disrepair and reported any findings to management immediately.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Developed strong working relationships with tenants through courteous customer service practices.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance and administration of various properties.
- Managed owner assets to mitigate risk regarding residential properties.
Bartender
Labelle brewing company
LaBelle, FL
09.2021 - 11.2021
- Brewtender, Opening/closing cash out, Ensure guest receive high quality service, Assist servers with tables, Ensure alcohol consumption responsibilities
Bartender
Felipe's Taqueria
Naples, FL
07.2017 - 06.2019
- Bartender with experience in craft cocktails and fresh ingredients
- Increased knowledge of tequilas and extra training courses
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Greeted frequent visitors by name and explained new promotions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Trained new bartenders on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Planned and coordinated special events to boost customer numbers and profits.
- Developed good working relationships with fellow employees through effective communication.
- Poured wine, beer and cocktails for patrons.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender
Shadowwod country club
Estero, FL
08.2016 - 04.2017
- Seasonal bartender, fine dining experience, specialized guest service
Bartender
XYZ Liquor
Lakeland, FL
01.2006 - 01.2008
- Bartending
Personal Trainer/Sales
Omni
Fort Myers, FL
04.2003 - 04.2005
- Personal training, Sales
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Resolved member and guest complaints or notified supervisor for solutions.
- Communicated with clients to determine goals and performed client assessments.
- Built and established lasting relationships using encouragement and personal support.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Set up equipment and weights for use by class participants.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Assisted clients in setting realistic short-term and long-term goals.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
Bartender, Server, Foh/boh Shift Leader
Ruby Tuesday
Fort Myers, FL
01.2000 - 01.2002
- Performed all duties throughout the restaurant including serving, bartending, shift lead, boh duties and more
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Collected and organized daily till totals and tips.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Adhered to state regulations regarding serving alcohol responsibly.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification of guests to verify age requirements for alcohol purchase.
Sales Associate/Key Holder
Zales - The Diamond Store
Fort Myers, FL
02.1999 - 09.2001
- Top 10 sales person for Zales corporation, Opening duties, Closing duties, GIA certification
Education
Associate of Science - Mathematics
FGCU
Fort Myers, FL05-2019
Skills
- Waitress
- Guest Services
- Bartending
- Shift Management
- Restaurant Management
- Food Safety
- Banquet Experience
- POS
- Merchandising
- Upselling
- Sales
- Customer service
- Food Preparation
- Busser
- Retail Sales
- Cash Handling
- Kitchen Management Experience
- Inventory Control
- Catering
- Kitchen Experience
- Sales Management
- Microsoft Office
- Management
- Events Management
- Cleaning Experience
- Profit & Loss
- Recruiting
- Assistant Manager Experience
- Business Development
- Financial Oversight
- Organizational Development
- Contract Negotiation
- Human Resources Management
- Delegation
- Business Administration
- Leadership
- Operations Oversight
- Operations Administration
- Strategic Planning
- Cross-Functional Teamwork
Certification
Food Handler Certification
Assessments
Bartending, Proficient, 02/01/21, Understanding, pouring, and mixing drink orders
Timeline
Chief Operating Officer
Bronze Legion
07.2023 - Current
Bartender
Oleary's Bar and Grill
08.2022 - 09.2022
Bartender/Assistant Manager
Roosters Bar and Grill
05.2022 - 08.2022
Bartender
Glory Days Bar & Grill
04.2022 - Current
Bartender
Labelle brewing company
09.2021 - 11.2021
Bartender
Felipe's Taqueria
07.2017 - 06.2019
Bartender
Shadowwod country club
08.2016 - 04.2017
Caretaker/property Manager
Paul Clemons
01.2014 - 04.2022
Bartender
XYZ Liquor
01.2006 - 01.2008
Personal Trainer/Sales
Omni
04.2003 - 04.2005
Bartender, Server, Foh/boh Shift Leader
Ruby Tuesday
01.2000 - 01.2002
Sales Associate/Key Holder
Zales - The Diamond Store
02.1999 - 09.2001
Associate of Science - Mathematics
FGCU
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