Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celso Villalba

Boulder,CO

Summary

Results driven, hardworking and reliable warehouse associate focused on productivity, flow of work and safety. This is achieved through supporting management and directing employees through leadership. Continuously driving improvement by monitoring associates and working with all support teams to motivate and inspire teams to higher performances.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

AMAZON FULFILLMENT CENTER
09.2023 - Current
  • Learning Ambassador: trained 200+ShipDock AAs, OMs and AMs. Explain rules and policies to new associates, ensuring they are following proper safety guidelines and wearing all required personal protective equipment. Collect and record data on associates progress to determine steps for their success.
  • ShipDock DEA/Quality: detect faults before shipping and resolve at an early stage. As a result, the customer can always be assured that the shipped products meet time requirements.
  • ShipDock Lead Collector: oversee the day-to-day operations, ensuring that team members meet performance goals and adhere to company policies and regulations. Monitor performance metrics.
  • ShipDock Robot Operator: Responsible for the operation and monitoring of the Robot. Ensure the quality of the robot's output.

Insurance Agent, Branch Manager

JUSTA CHAZ INSURANCE AGENCY
03.2020 - 08.2023
  • Agency Manager: Successfully managing 5-6 associates during regular times of the year. Hire and fire associates as needed for the store to run smoothly while using the S.T.A.R method as a base for interviews. Assists the floor to ensure the flow of work and associates are following the agency's customer engagement process.
  • Research and analyze insurance policies. Prepare insurance proposals and research and analyze insurance policies.
  • Maintain client relationship on a 80% monthly by visitations or phone calls.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.

Education

Associate of Science - Computer Science

Bunker Community College
Boston, Massachusetts
09-1993

Some College (No Degree) - Business Administration

Brigham Young University
Rexburg, ID
09-2027

Skills

  • Computer Skills:

-Microsoft Word

-Excel

-Outlook

-Microsoft Office

  • Leadership
  • Learn and Be Curious
  • Multi-tasking
  • Quality Producer

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working

Timeline

Warehouse Associate

AMAZON FULFILLMENT CENTER
09.2023 - Current

Insurance Agent, Branch Manager

JUSTA CHAZ INSURANCE AGENCY
03.2020 - 08.2023

Associate of Science - Computer Science

Bunker Community College

Some College (No Degree) - Business Administration

Brigham Young University

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