Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Focus
Organization
Personal Information
Timeline
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Celyse Foster

Portland,OR

Summary

Over five years of experience managing and coordinating programs and services for vulnerable populations. Strong background and focus in diversity and inclusion demonstrated through leadership, team management, strategic planning, and stakeholder engagement. Holds an MBA and a BSc in Human Services from the University of Phoenix. Acquired multiple skills and certifications in grant writing, case management, emergency preparedness, and facilitation. Eager to learn new things and explore innovative opportunities. Committed to continuous growth and collaboration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Program Director

Oregon Change Clinic
04.2024 - Current
  • Work closely with the CEO to develop and implement strategic plans to achieve company goals and objectives.
  • Lead and manage a team of department managers and supervisors.
  • Oversee daily operations of 70 clients to ensure smooth workflow and productivity.
  • Develop and maintain strong relationships with key stakeholders, including clients, vendors, and partners.
  • Stay updated on industry trends and best practices to drive innovation within the organization.
  • Self-motivated, with a strong sense of personal responsibility.
  • Insured that the organization in compliance with the Oregon Administrative Rules.
  • Recruited and trained staff to upgrade collective team skills.

Program Manager IV

CATHOLIC COMMUNITY SERVICES OF WESTERN WASHINGTON
11.2023 - 04.2024
  • In coordination with the Director of HAS and agency leadership, effectively manages the development and coordinated delivery of services to homeless adults for all programs under HAS (Bertha's Place Shelter, and Bertha's Place Too Shelter) in accordance with the mission, vision, and core values of the Agency
  • Acted as when the Director of HAS is out or unavailable to make informed decisions for contracts and staff needs
  • Responsible for ensuring that the HAS programs operates in accordance with agency policies, procedures; local, state, and federal requirements, and all regulatory obligations
  • Responsible for ensuring that all contract deliverables are completed including data tracking, reporting, response to monitoring, etc.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Managed grants & budgets totaling 5 million per fiscal year.
  • Managed 28 staff members, hired, trained and completed employee evaluations.

CDC Emergency Preparedness & Response Supervisor

Shasta County
12.2022 - 01.2024
  • Manage and coordinate community and statewide partners for the development and implementation of local system and environmental planning activities
  • Successfully implemented and managed to point of dispensing (POD) events during local emergencies that support the community with prophylaxis and vaccines.
  • Successfully implement program goals, manage logistics of emergency operations, oversight of 5 grants and budget management.
  • Update the Emergency Preparedness & Response plan
  • Collaborated closely with local governments, businesses, healthcare, and social services organizations to promote planning and response activity development
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Managed a team of 8 community service coordinators and policy analyst.

Case Manager

Multnomah County
01.2018 - 12.2022
  • Directly working with people from diverse racial, ethnic, and socioeconomic backgrounds
  • Develop a specialized service plan, in partnership with the individual(s), in order to meet their needs, consider all care option settings, and the appropriate level of service risk mitigation plan
  • Ensure elements of service plan are in place by coordinating services as needed such as home delivered meals, behavioral support services, home health care, CRN services, transportation, emergency response systems, medical equipment, etc.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing average caseload of 118 closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Program Manager

Dignity Health
05.2015 - 01.2018
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Created CDMSP program for corrections
  • Facilitated chronic disease self-management class to incarcerated people.
  • Managed the Affordable Care Act grant that supported the department with $200,000
  • Supervised a team of 10

Exchange Enrollment Facilitator

Nevada Health Link
07.2013 - 03.2014
  • Enrolled and set up patients with health insurance through the Affordable Care Act.
  • Received licensing as a Health Insurance Agent
  • Educated clients on the Affordable Care Act Law.
  • Assisted clients in signing up Medicaid.
  • Connected client to additional resources.

Education

Bachelor of Science - Human Services Management

University of Phoenix

Certification - Management

University of Phoenix

MBA -

University of Phoenix

Skills

  • Business Strategy
  • Business Development
  • Problem Solving
  • Organizational Leadership
  • Staff Development
  • Teamwork and Collaboration
  • Funding Strategies
  • Grant Management

Accomplishments

    Successfully created the chronic disease self management course at High Desert State prison. This 6 week course provided incarcerated people with the knowledge to manage their chronic illness and to navigate health care options. The goal of the program is to reduce the occurrence of major health issues that could be prevented with self management.

Certification

  • Master of Business Administration
  • Bachelor of Science in Human Services
  • Professional Certificate Human Services Management

Focus

BIPOC, Behavioral Health, Strategic Planning, Team Management

Organization

Oregon Change Clinic

Personal Information

Title: Program Director

Timeline

Program Director

Oregon Change Clinic
04.2024 - Current

Program Manager IV

CATHOLIC COMMUNITY SERVICES OF WESTERN WASHINGTON
11.2023 - 04.2024

CDC Emergency Preparedness & Response Supervisor

Shasta County
12.2022 - 01.2024

Case Manager

Multnomah County
01.2018 - 12.2022

Program Manager

Dignity Health
05.2015 - 01.2018

Exchange Enrollment Facilitator

Nevada Health Link
07.2013 - 03.2014

Bachelor of Science - Human Services Management

University of Phoenix

Certification - Management

University of Phoenix

MBA -

University of Phoenix

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Celyse Foster