Summary
Overview
Work History
Education
Skills
Timeline
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New Castle,WA

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

11
11
years of professional experience

Work History

Bartender

Amarone Ristorante
08.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Served high customer volumes during special events, nights, and weekends.

Bartender Supervisor

Sparrow Restaurant
01.2022 - 11.2023
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Streamlined bar operations for increased efficiency by implementing new inventory management systems.
  • Increased overall revenue with creative drink promotions and themed events.
  • Improved staff performance through comprehensive training programs and regular feedback sessions.
  • Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Boosted team morale through open communication channels, employee recognition initiatives, and team-building activities.
  • Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender/Server

Grappa Restaurant
03.2019 - 11.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Bartender/Server

Kizuki Ramen & Izakaya
04.2013 - 01.2019
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

Associate of Science - Marine Biology

Istanbul Univercity
Istanbul Turkey
2010

Skills

  • Health codes compliance
  • Food Preparation
  • Food Running
  • Suggestive Selling
  • Menu Memorization
  • Beverage Preparation
  • Food Service
  • Team training and development
  • Ordering Procedures
  • Responsible Alcohol Service
  • Staff Management
  • Complex Problem-Solving

Timeline

Bartender

Amarone Ristorante
08.2023 - Current

Bartender Supervisor

Sparrow Restaurant
01.2022 - 11.2023

Bartender/Server

Grappa Restaurant
03.2019 - 11.2022

Bartender/Server

Kizuki Ramen & Izakaya
04.2013 - 01.2019

Associate of Science - Marine Biology

Istanbul Univercity

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