Cemaya Hill
Miami
Summary
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in any operational role.
Excellent communication skills and extensive experience working with clients and partners.
Offering excellent interpersonal and communication skills, combined with strong willingness to learn and grow in customer-focused environment. Brings understanding of customer service principles and ability to develop problem-solving and conflict-resolution skills. Ready to use and develop relationship-building and effective communication skills .
Overview
4
4
years of professional experience
Work History
Fit to Lead Internship
Miami Dade County Parks, Recreation & Open Spaces
Miami, FL
06.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Youth Internship
Vitas Healthcare Hospice
Miami
06.2023 - 08.2023
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Pier Check in Agent
Cruise Port Destination
Miami, FL
10.2023 - 04.2024
- Facilitated smooth guest check-in processes, enhancing overall customer experience.
- Managed reservations and accurately processed passenger information using cruise management software.
- Assisted guests with boarding procedures and provided essential travel information.
- Resolved guest inquiries and concerns promptly, ensuring high levels of satisfaction.
- Coordinated with port staff to streamline embarkation operations and minimize wait times.
- Maintained organized documentation for passenger records and compliance requirements.
PROS Seasonal Programs Counselor
Miami Dade County Parks, Recreation & Open Spaces
Miami, FL
06.2024 - 08.2025
- Assisted in organizing community events and recreational programs to enhance public engagement.
- Organized supplies and materials for activities, ensuring readiness for sessions.
- Facilitated daily activities and games to engage campers and promote teamwork.
- Monitored camper safety while supervising group outings and activities.
- Assisted in developing lesson plans that catered to diverse skill levels.
- Communicated effectively with parents regarding camper progress and behavior.
- Provided mentorship to junior counselors, enhancing team dynamics and performance.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
PROS Seasonal Program
Miami Dade County Parks, Recreation & Open Spaces
Miami, FL
06.2025 - 11.2025
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
Substitute Cafeteria Worker
Miami Dade Public Schools
Miami, FL
12.2025 - 02.2026
- Prepared and served nutritious meals to students in accordance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety and compliance.
- Assisted in inventory management, monitoring supplies for efficient meal preparation.
- Supported kitchen staff during high-volume service periods to enhance workflow efficiency.
- Collaborated with team members to streamline meal serving processes, improving service time.
Education
High School Diploma -
Miami Central Senior High
Miami, FLSkills
- Maintaining cleanliness
- Meal presentation
- Sanitation protocols
- Stock rotation
- Problem-solving
- Equipment operation
- Presentation skill
- Facility maintenance
Timeline
Substitute Cafeteria Worker
Miami Dade Public Schools
12.2025 - 02.2026
PROS Seasonal Program
Miami Dade County Parks, Recreation & Open Spaces
06.2025 - 11.2025
PROS Seasonal Programs Counselor
Miami Dade County Parks, Recreation & Open Spaces
06.2024 - 08.2025
Pier Check in Agent
Cruise Port Destination
10.2023 - 04.2024
Youth Internship
Vitas Healthcare Hospice
06.2023 - 08.2023
Fit to Lead Internship
Miami Dade County Parks, Recreation & Open Spaces
06.2022 - 01.2023
High School Diploma -
Miami Central Senior High