Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cemona Olvera

Woodway,TX

Summary

A dynamic and adaptable professional with expertise in customer service and operational efficiency, demonstrated throughout tenure at Blue Cross Blue Shield of Texas. Strong ability to provide accurate information and ensure customer satisfaction, bringing a unique blend of compassionate communication and commitment to organizational growth. Consistently achieved high customer ratings during time at Merry Maids.

Overview

1
1
year of professional experience

Work History

Customer Advocate

Blue Cross Blue Shield of Texas
05.2024 - Current

I handle back to back calls ensuring my providers are helped quickly but thoroughly, providing them with accurate information regarding patient eligibility and benefits!

Maid

Merry Maids
10.2023 - 04.2024

We drove out daily to each customers house and did a detailed clean inside their home ensuring we got every high and low within the home! We got a list of houses to complete each day and would have to meet quota with how many reviews and good rating we got for each house! This taught me a lot about customer service and ensuring each customer was satisfied with my work!

Education

High School Diploma - Student

Midway High School
Hewitt, TX
05.2023

Skills

    Committed Professional

    Adaptable Learner

    Thoroughly Committed

    Compassionate

    Professional Respect

    Committed to Organizational Growth

    Reliable Presence

Timeline

Customer Advocate

Blue Cross Blue Shield of Texas
05.2024 - Current

Maid

Merry Maids
10.2023 - 04.2024

High School Diploma - Student

Midway High School
Cemona Olvera