Cemone J McGee
Sales Professional
Flagstaff,AZ
Summary
Results-Driven Sales Professional with 7 Years of Experience
Proven track record of exceeding sales targets through strategic client engagement, effective negotiation, and long-term relationship management. Skilled in identifying customer needs, managing key accounts, and driving repeat business. Adept at enhancing team performance, fostering collaboration, and adapting in fast-paced environments. Strong communicator with sharp analytical and problem solving skills, leveraging data-driven insights to boost productivity and sales outcomes. Recognized for persuasive communication, multitasking, and building high-performing teams.
Overview
7
7
years of professional experience
Work History
Sales Professional and Internet Sales Lead
Findlay Honda Flagstaff
07.2022 - Current
- Proven track record of exceeding sales targets through expert negotiation and relationship-building techniques.
- Proficient in using CRM software (e.g., Salesforce, HubSpot) to manage leads, track sales activities, and analyze client data.
- Expertise in understanding client needs and delivering tailored solutions to drive customer satisfaction and retention.
- Skilled in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, data analysis, and presentations.
- Demonstrated excellence in time management, prioritizing tasks to meet tight deadlines and maximize productivity.
- Adept at scheduling and managing client appointments to optimize sales opportunities and maintain a robust pipeline.
- Strong ability to collaborate with cross-functional teams to achieve company sales objectives
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Managed to Exceed Internet Closing Percentage expectations by 14%
- Maintained an average of 30-40 phone calls, texts, and emails a day.
Supplemental Instruction Leader
Franke College of Business
01.2022 - 01.2023
- Company Overview: Northern Arizona University
- Served as a mediator between students and professors for macro and micro economic courses held at Northern Arizona University.
- Able to lead a large group of mixed individuals in group, as well as, individual activities.
- Developed tailored instructional materials and resources to address specific needs of diverse learners in various subjects.
- Used tactics from the mandatory 8 week training course to switch between being a leader versus an administrator when needed.
- Facilitated peer-led study groups to promote collaborative learning and increase subject matter comprehension.
- Collaborated with faculty members to identify areas where students needed additional support for improved academic performance.
Sales Associate
Bath and Body Works
09.2021 - 07.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Lead
Victoria’s Secret
03.2021 - 09.2021
- Experience as a sales lead: creating a welcoming environment for the customer, using context clues to recognize the customers needs and wants, driving dollars per footstep, and establishing an acclaimed knowledge of all store products.
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Sales Associate/ Cashier
Bed Bath and Beyond
07.2018 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Bachelor of Arts - Business Communication
Arizona State University Online
Tempe, AZ08-2027
High School Diploma -
St. Francis Catholic High School
Sacramento, CA05.2020
Skills
- Operational leadership
- Customer engagement
- Sales negotiation proficiency
- Excel data analysis
- Skilled in Microsoft Word formatting and editing
- Effective visual communication using PowerPoint
- CRM software proficiency
- Skilled in diverse communication techniques
- Complex Problem-solving
- Staff training
- Promotional planning
- Client engagement
AWARDS
Council of Sales Leadership 2023/2024
The yearly COSL program recognizes high-performing Sales Consultants in sales volume, valid email capture rate, and training. Recognizing the passion, dedication, and exceptional sales performance throughout the year
Accomplishments
- Achieved Top Producer at Findlay Honda Flagstaff consistently for 2 years
- Promoted to the Internet Sales Team in 2023
- Promoted to Internet Manager in 2024
Timeline
Sales Professional and Internet Sales Lead
Findlay Honda Flagstaff
07.2022 - Current
Supplemental Instruction Leader
Franke College of Business
01.2022 - 01.2023
Sales Associate
Bath and Body Works
09.2021 - 07.2022
Sales Lead
Victoria’s Secret
03.2021 - 09.2021
Sales Associate/ Cashier
Bed Bath and Beyond
07.2018 - 01.2020
Bachelor of Arts - Business Communication
Arizona State University Online
High School Diploma -
St. Francis Catholic High School
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