Chelarr Moore
Baltimore,MD
Summary
Highly-motivated Community Supervision Officer with 16 years experience in the criminal justice system, including case management, field supervision, and incarcerated populations. Seasoned professional with excellent communication, organization and interpersonal skills. Advanced leadership skills and knowledge of legal system processes. Communicates effectively with others and helps motivate individuals to make positive life changes. Remains calm under pressure and works well in fast-paced, team- or individual-based environments. Criminal justice professional well-educated on local, state, and federal laws, court procedures and underlying social issues that contribute to crime. Expertise in research and statistical analysis. Experienced Probation Officer effective at managing difficult cases and making sound, educated decisions. Creative and practical problem solver, focusing on encouraging offenders to rise above obstacles and accept life's challenges. Extensive training in motivational interviewing techniques. Accomplished Correctional Officer offering 8 years of experience managing inmate safety and order in maximum, medium, and minimum security institutions. Adept at remaining on high alert at all times and managing security risks.
Overview
16
16
years of professional experience
Work History
Community Supervision Officer
CSOSA
09.2016 - Current
- Enhanced public safety by effectively monitoring and supervising assigned caseload of offenders.
- Conducted thorough risk assessments for appropriate supervision strategies, reducing recidivism rates.
- Collaborated with community partners to provide comprehensive support services for successful offender reintegration.
- Developed individualized case plans, addressing offender needs and promoting positive change.
- Facilitated successful completion of probation terms through consistent communication and guidance.
- Provided timely court reports, offering recommendations for sentencing and supervision modifications.
- Utilized evidence-based practices in determining interventions, improving long-term success for offenders under supervision.
- Coordinated with treatment providers to develop appropriate plans for substance abuse or mental health concerns among offenders.
- Led group sessions focused on cognitive-behavioral skill-building, fostering personal accountability among participants.
- Implemented electronic monitoring systems when necessary to ensure strict adherence to conditions of supervision.
- Investigated suspected violations promptly, taking appropriate action as needed to maintain community safety standards.
- Monitored payment of restitution or fines by offenders, holding them accountable for financial obligations related to their offenses.
- Provided crisis intervention services as needed, connecting individuals with appropriate resources during challenging situations.
- Coordinated community and job placement resources.
- Interpreted data from various assessment tools to determine appropriate level of supervision.
- Cooperated with law enforcement agencies in sharing relevant information on supervised individuals when necessary for public safety purposes or criminal investigations.
- Assessed progress made by the offender towards achieving goals outlined in case plans, making adjustments as needed to increase the likelihood of success.
- Participated in ongoing professional development opportunities, staying current on best practices within community supervision field.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Managed caseload efficiently with prioritization of high-risk cases, increasing overall effectiveness in community supervision efforts.
- Conducted home visits and field contacts, verifying offender residence and employment status.
- Maintained accurate records and documentation, ensuring compliance with department policies and procedures.
- Researched each case thoroughly to strengthen case outcomes.
Detention Service Officer
Guilford County Detention Center
11.2009 - 08.2016
- Enhanced security by conducting thorough inmate searches and cell inspections.
- Maintained a safe environment for inmates and staff through regular monitoring of facility activities.
- Improved communication between officers and inmates by establishing rapport and addressing concerns promptly.
- Assisted in the timely transportation of inmates to court appearances, medical appointments, and other off-site locations.
- Ensured accurate record keeping by documenting inmate behavior, incidents, and daily activities in logbooks and electronic databases.
- Contributed to a positive work environment by providing guidance and mentorship to new detention service officers.
- Aided in the successful intake process for incoming inmates, including fingerprinting, photographing, and documenting personal information accurately.
- Facilitated smooth transfers between facilities by coordinating with other detention centers and law enforcement agencies as needed.
- Demonstrated strong leadership skills while serving on various committees within the facility, including safety and employee engagement groups.
- Continuously developed professional skills through participation in mandatory training sessions and seeking out additional learning opportunities relevant to the role of a detention service officer.
- Transported inmates to and from court, medical appointments and other correctional facilities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Responded to emergency situations and de-escalated hostile confrontations.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Assisted in intake and release of inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Responded to inquiries from inmates and other members of public.
- Established positive working relationships and maintained boundaries with resident offenders.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Provided assistance and guidance to inmates regarding daily activities.
Case Manager
Summit House
08.2007 - 11.2009
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Developed and implemented training programs for staff.
- Utilized grant writing skills to secure additional program funding.
Education
Master of Arts - Public Administration
Capella University
Minneapolis, MN09.2012
Bachelor of Science - Criminal Justice
North Carolina A & T State University
Greensboro, NC05.2008
Skills
- Cross-Cultural Competence
- Critical Thinking
- Courtroom Testimony
- Report Writing
- Decision Making
- Ethical Conduct
- Goal Setting
- Case Management
- Data Analysis
- Resource Coordination
- Client Assessment
- Conflict Resolution
- De-escalation Techniques
- Computer Proficiency
- Professional Development
- Interpersonal Skills
- Team Collaboration
- Crisis Intervention
- Policy Knowledge
- Problem Solving
- Group Facilitation
- Court Procedures
- Trained in Defensive Tactics
- Intake Procedures
- Delinquency Monitoring
- Drug Diversion Understanding
- Risk and Needs Assessments
- Supervising Residents
- Substance Abuse
- Interviews
- Adult Probation
- Home Inspections
- Interstate Compact Familiarity
- Training and Mentoring
- Case Planning
- Documentation
- Inmate Monitoring
- Criminal Justice
- Schedule Management
- Staff Training
- Verbal and Written Communication
- Proficient in Microsoft Office
- Data Collection
- Interdepartmental Collaboration
- Database Searches
- Court Testimony
Timeline
Community Supervision Officer
CSOSA
09.2016 - Current
Detention Service Officer
Guilford County Detention Center
11.2009 - 08.2016
Case Manager
Summit House
08.2007 - 11.2009
Master of Arts - Public Administration
Capella University
Bachelor of Science - Criminal Justice
North Carolina A & T State University
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