Restaurant Server
Isabelle Fernandez
2015 - 2025
- Assisted servers in delivering food and beverages to enhance guest satisfaction.
- Cleared and reset tables efficiently to maintain cleanliness and readiness for new guests.
- Supported kitchen staff by transporting dishes and utensils between dining area and kitchen.
Maintained inventory of glassware, silverware, and napkins to ensure adequate supplies during service.
- Assisted in menu knowledge, guiding customers through selections based on preferences.
- Processed orders accurately using point-of-sale systems, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Maintained cleanliness and organization of dining area, upholding health and safety standards.
- Managed cash handling and transactions, ensuring accuracy in billing and payments.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
