Cenira Swenson

• Style consultant focused on customer satisfaction and helping staff deliver the best customer experiences by offering excellent sense of style, color, size, location, organization and top-notch merchandising talent.
• Increased recognition and sales of brands offered through the organization of visual displays, replacement and assistance in the merchandising of clothing, footwear and accessories, so that customers find an organized and easy environment to shop.
• Responsible for opening and closing the Fitting Room doors, maintaining the individual privacy and security of each customer.
• Monitor and report any changes in the physical and mental health of clients, preserving the safety of the environment by following national and international safety protocols.
• Actively highlight and introduce new brands to customers to build brand loyalty and affinity.
• Knowledge of industry trends including: style, fit, fabric and brand differentiation. Knowledge of retail business fundamentals, including inventory management, customer purchasing patterns, pricing strategies, promotion, and basic visual merchandising.
• I participate in team training, mentoring, consultancy for visitor traffic and peak times with the practical exercise of using technological resources, equipment, accessories and construction of baskets to boost top-line sales.

• Scheduling and coordinating meetings, appointments and travel,

• Maintained clean, neat, and operational facilities to serve program needs.

• Implementation of document archiving systems to improve the management, agility and organization of documents for customer service and satisfaction.

• Assist in organizational efforts by archiving, entering data and responding to customer satisfaction surveys.

• Reinforcement of traceability, developing systems for organizing contracts, records, reports and schedules.

• Used strong interpersonal communication skills to convey information to others.

• Supported engaging, fun, and smooth-running events by helping with organization and planning.