Ceniya House
Lancaster,CA
Summary
Health Information Specialist /Medical Office Administrative Assistant with 10 years of experience in medical office settings with vast familiarity with healthcare clinical applications and software. Coordinates timely delivery of medical records and scan documents to secure patient files. Offers technical support to maintain computer systems and resolves technical issues while conducting staff training and development of instructional documentation. A polished individual who provides the oversight needed for process improvements and increased workflows. Energetic Health Information Management Director developing procedures and policies that comply with annual audits.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Information Specialist
Ciox Healthcare/Providence St Joseph
03.2022 - Current
- Directed and assisted in pulling and procurement of medical files according to established procedures.
- Maintained relationships with medical providers, suppliers, and reporters.
- Reviewed recordkeeping procedures for patients and doctors.
- Followed up with patients about medical and healthcare processes.
- Scanned and uploaded medical records into electronic medical records system.
Rehab Administrative Assistant
Ellison John Transitional Care Center
10.2020 - 08.2021
- Audited medical record charts
- Executed record filing system to improve document organization and management.
- Appointment Scheduling Executed record filing system to improve document organization and management
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Monitored supervisor's work calendar and scheduled appointments, meetings
- Handled client correspondence and tracked records to foster office efficiency
- Scheduled office meetings and patient appointments for staff teams
- Used Microsoft Word and other software tools to create documents and other communications
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Medical Office Administrative Assistant
Thomas Credentialing& Consulting INC
10.2017 - 10.2020
- Cooperated with Medicare, Medicaid, and private insurance providers to resolve billing issues
- Confirmed patient information, collected copays, and verified insurance
- Organized, distributed, and replenished office supplies to keep the department running efficiently
- Compiled physical and digital documents, charts, and reports
- Communicated with patients via phone, email, and in-person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
- Reached out to patients the day before scheduled appointments to confirm times and instructions
- Updated patient accounts and information daily
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff
- Documented and responded to incoming correspondences to address questions
- Carried out front office duties utilizing data entry skills in the framework of the medical database.
- Supported office staff and operational requirements with administrative tasks.
Medical Records Clerk
Antelope Valley Cardiology
10.2017 - 08.2018
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in the preparation of medical records to release to other medical facilities requesting patient history and information.
- Generated and maintained statistical data related to medical records.
- Identified new methods to optimize medical records management.
Education
Associate degree in health care management health care management -
University of Antelope Valley
Lancaster, CA03.2022
Certification Medical Office Administrative Assistant -
San Joaquin Valley College
Lancaster, CA10.2017
High School Diploma -
Independent Educational Studies
Lancaster, CA10.2005
Skills
- Medical Record Auditing
- Insurance Verification
- Record patients' information in computer system
- Proficiency with Microsoft Office
- Document Scanning
- Electronic Health Records
- Training and Mentoring
- HIPAA and HITECH Requirements
- Interpersonal and Written Communication
- Health Records Review
- Effective Communication
- Medical Terminology
- Subpoena Processing
Certification
HIPPA Certification
Public health&Informatics Technology
Timeline
Health Information Specialist
Ciox Healthcare/Providence St Joseph
03.2022 - Current
Rehab Administrative Assistant
Ellison John Transitional Care Center
10.2020 - 08.2021
Medical Office Administrative Assistant
Thomas Credentialing& Consulting INC
10.2017 - 10.2020
Medical Records Clerk
Antelope Valley Cardiology
10.2017 - 08.2018
Associate degree in health care management health care management -
University of Antelope Valley
Certification Medical Office Administrative Assistant -
San Joaquin Valley College
High School Diploma -
Independent Educational Studies
HIPPA Certification
Public health&Informatics Technology
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