I am an accomplished and results-driven Logistics and Operations Manager with 13 years of comprehensive experience in supply chain management, international trade, customer relations and cost optimization. Skilled in overseeing the full lifecycle of import operations, from vendor negotiation and purchase order management to the timely delivery of goods while maintaining compliance with regulatory standards. What I am most passionate about is building a strong relationship with vendors and customers to deliver better supply chain solutions while creating a bond with my team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
LOGISTICS AND OPERATIONS MANAGER
Cosmopolitan Food Group, Inc.
New Jersey
01.2017 - Current
Liaising effectively with suppliers, vendors and consumers from overseas until final delivery of goods for a worth of $276M revenue.
Reviewed and negotiated 3755 purchase orders with vendors for packed products of company’s brand, private label and bulk projects.
Handled over 4100 containers with variety of Incoterms and minimized the cost of ocean freight by considering monthly spot rates and global conjuncture.
Presenting final cost for every inventory item in excel worksheet to management and sales team monthly.
Evaluating, minimizing and reporting international and domestic transportation, freight, drayage and warehouse costs to GM and CEO yearly.
Identifying and solving complex logistics problems.
Arranging Purchase Orders and confirming necessary paper works by working closely with suppliers.
Overseeing stock levels and sharing the weekly inventory with sales team.
Overseeing invoices, bills and claims both from client and vendor sides.
Having a vast experience of building relationship and negotiating with 3rd party logistics, suppliers, freight forwarders and customs brokers around the globe.
Ensuring compliance with FDA, CT-PAT, NOP and FSVP regulations.
Build a strong relationship with key clients like Kraft, Dollar General by handling all logistics needs for their bulk and packed good businesses.
Supervising and training new logistics staff.
Leading, creating and presenting yearly presentations to company management with the supply chain team end of each year.
IMPORT MANAGER
MTS Logistics Inc
New York
01.2016 - 01.2017
Preparing and maintaining monthly revenue reports and conducted market research to increase profitability.
Managing operational and customer service responsibilities for all import key accounts from a certain region to ensure the long-term relationship with consignees.
Training new member of the operation team, assigning new customers to them and evaluating their profitability reports.
IMPORT KEY ACCOUNT MANAGER
MTS Logistics Inc
New York
01.2015 - 01.2016
Maximizing profitability of each by negotiating international transportation rates and domestic handling costs to minimize the cost of each level of import operation process.
Overseeing monthly meetings with overseas offices and sales teams to expand existing customer’s bookings from other regions and gain future businesses from importers.
Providing purchase order management service starting from the booking process until door delivery.
Investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security for over 2,500 containers.
IMPORT DOCUMENTATION AND OPERATION SPECIALIST
MTS Logistics Inc
New York
02.2013 - 01.2015
Obtained, checked and prepared documentation to meet customs and insurance requirements, ISF, AMS filing and compliance with overseas countries regulations for over 6,000 containers.
Eliminated any customs discrepancies to ensure timely delivery from origin to final door destination for FCL LCL, air shipments by monitoring transportation and troubleshooting customs related issues.
Shared customs regulations and AMS knowledge with existing and future customers to make their shipment process smoother.
Send updates to customer weekly on their shipment and provide arrival notices on time.
Education
MBA - Master of Business Administration
New York Institute of Technology
NY
01.2013
Bachelor of International Business Economics -
Marmara University
Istanbul, Turkey
01.2010
Skills
International trade and import management
Inventory control
Negotiation techniques
Communication skills
Time management strategies
Customer service excellence
Oracle NetSuite and QuickBooks proficiency
Microsoft Office suite
Problem solving and analysis
Cost analysis
Certification
Leadership and Customer Service training certificates by Taylor Performance Solutions