Summary
Skills
Work History
Education
Overview
AssistantManager

Ceola Phillips

Morrow,GA

Summary

Results-driven customer service cash handling professional with extensive experience at Walmart, recognized for enhancing customer satisfaction and maintaining financial accuracy. Proficient in cash office operations and problem resolution hardworking passionate job seeker with strong organizational skills.

Skills

  • Computer skills
  • Organizational skills
  • Problem resolution
  • Cash handling expertise
  • Cash register operation
  • Data entry proficiency
  • Bookkeeping
  • Multi-line phone proficiency

Work History

Cash Office / Money Center

Walmart
07.2016 - Current
  • Demonstrated exceptional ability to convey information clearly
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Maintained an organized workspace, ensuring efficiency in daily tasks and compliance with safety regulations.
  • Assisted with training new employees, ensuring adherence to company policies and procedures.
  • Performed cash, card, and check transactions
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Ensured accurate preparation of bank deposits and daily reports
  • Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
  • Coordinated with Loss Prevention teams to address discrepancies or suspected theft incidents promptly.

Bank Teller / Vault Teller

B.O.N.D Federal Credit Union
01.2003 - 06.2013
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Counted and packaged currency and coins.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Placed orders for customer checks and verified starting numbers.
  • Cross-sold credit cards, loans and other bank products.
  • Reconciled cash drawer and resolved discrepancies.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Maintained friendly and professional customer interactions.
  • Processed applications for new accounts.

Education

Associate Diploma - Medical Secretary

Western School of Health And Business
Pittsburgh, PA
05.1994

High School Diploma - General Studies

John A Brashear
Pittsburgh, PA
06.1992

Overview

22
22
years of professional experience
Ceola Phillips