Cequae Williams
Fort Worth
Summary
Culinary professional with extensive experience in menu development and kitchen management at MJ Eatery. Demonstrated expertise in staff training and food safety compliance, fostering a collaborative team environment. Achievements include significant improvements in customer satisfaction through effective communication and conflict resolution.
Overview
9
9
years of professional experience
Work History
Head Cook
MJ Eatery
Fort Worth
03.2020 - 11.2024
- Supervised kitchen staff to ensure efficient daily operations.
- Prepared and cooked high-quality meals according to established recipes.
- Managed inventory to maintain sufficient stock of ingredients and supplies.
- Trained new cooks on food safety and cooking techniques.
- Collaborated with front-of-house staff to coordinate meal service efficiently.
- Maintained cleanliness and organization of kitchen equipment and work areas.
- Developed weekly menus in alignment with seasonal ingredients and customer preferences.
- Ensured compliance with health regulations and safety standards in food preparation.
- Trained new staff members in safe food handling procedures and knife skills.
- Worked closely with restaurant managers to ensure smooth operations in the kitchen.
Cashier Team Lead
Baylor All Saints
Fort Worth
06.2015 - 02.2020
- Supervised cashier staff ensuring efficient customer service and smooth transactions.
- Trained new cashiers on register operation and customer interaction techniques.
- Managed cash handling procedures to maintain accuracy and security standards.
- Resolved customer inquiries and issues with professionalism and care.
- Assisted in scheduling shifts to optimize team coverage during peak hours.
- Conducted regular inventory checks to ensure product availability at the registers.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Implemented training sessions focused on customer service best practices for cashiers.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2019
Skills
- Menu development
- Food safety compliance
- Inventory control
- Culinary expertise
- Kitchen management
- Customer service
- Team supervision
- Cash handling
- Staff training
- Conflict resolution
- Effective communication
- Time management
- Scheduling shifts
Timeline
Head Cook
MJ Eatery
03.2020 - 11.2024
Cashier Team Lead
Baylor All Saints
06.2015 - 02.2020
High School Diploma -
Penn Foster Career School