Ceque’a Williams
Rock Hill,SC
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over four years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Laboratory Technician
Women's Health Center
Charlotte, NC
08.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
- Worked effectively in fast-paced environments.
- Delivered high-quality care to diverse patient populations across various age groups and medical conditions.
- Collaborated with interdisciplinary teams to optimize patient outcomes and overall clinic performance.
- Enhanced patient care by implementing evidence-based practices and treatment protocols.
- Increased patient satisfaction by consistently providing compassionate, personalized care.
- Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
Server
Afton Tavern
Concord, NC
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Healthcare Tech/NA 1+4 (Oncology)
Atrium Healthcare
Charlotte, NC
03.2023 - 08.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Internship/Patient Care Technician
Cleveland Pediatrics
Cleveland, NC
08.2022 - 03.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Server
Texas Roadhouse
Hickory, NC
10.2021 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Applebees
Salisbury, NC
05.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier-Customer Service
Kohl’s
11.2020 - 05.2021
- As a member of the team at Kohl’s I was responsible for helping around the store wherever I was needed
- Although I may have been scheduled in a department, I would help at the registers if the line was getting long because the customers' needs always come first
- Teamwork and effective communication was also very important in ensuring a smooth operation of service to our customers
Cashier-Customer Service
Village Inn Salisbury
04.2020 - 08.2020
- As a member of the team at Village Inn Salisbury, I was responsible for handling money, attending to the drive thru window as well as the front counter, answering phones and taking orders, fulfilling orders, stocking the make table, making pizzas and cutting them, as well as keeping the buffet full
- However, my main priority was making sure the customers were satisfied at all times
- I also aided in training new employees and offering my help when needed
Shift Leader
ColdStone Creamery
01.2019 - 03.2020
- As a shift leader, attend to whatever is needed during my shifts
- This includes, but is not limited to, keeping the store clean, training new employees, running the cash register, building cakes, assisting customers, providing them with a pleasant experience, making sure customers are completely satisfied from the moment they walk in the door until they leave
- As a closer, I am responsible for making sure the store is properly cleaned, making sure that money is done correctly and that excel accurately represents that, setting the alarm and making sure the door is closed and locked when leaving at night
Education
Associate of Science -
Rowan Cabarrus Community College
Salisbury, NC05.2020
Bachelor of Science - Exercise Science
Lenoir-Rhyne University
Hickory, NC05.2022
High School Diploma -
Rowan County Early College
Salisbury, NC05-2020
Skills
- Proficient in Verbal and Written Communication
- Fast-Paced Work Adaptability
- Clinical Patient Observation
- High-Quality Customer Interactions
- Prioritization and Scheduling
- Dependable Professionalism
- Effective Team Collaboration
- Patient Vital Signs Monitoring
- HIPAA Compliance Specialist
- Lab Safety Compliance
- Commitment to Excellence
- Basic Life Support Certified
Awards And Acknowledgements
- North Carolina Global Distinction Program, Partnership between community colleges in North Carolina and the UNC World View at Chapel Hill.
- National Honors Society, Recognizes outstanding high school students based on scholarship, leadership, service, and character.
- NSLS, The National Society of Leadership and Success focuses on building leaders who make a better world.
- Crosby Scholars, A non-profit organization dedicated to helping students prepare for success in college.
- Junior Civitan, An international student-led service organization focused on community service.
- Red Cross, Prevents and alleviates human suffering in emergencies through volunteer mobilization.
- Salisbury Academy’s Broyhill Leadership Conference Scholarship Recipient, Scholarship for qualified students to attend a leadership conference.
- Campus Activities Board, Responsible for organizing activities on campus.
- Nursing Scholars, A program to help high-performing students enhance their experience while pursuing a BSN.
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Patient Care Technician/Laboratory Technician
Women's Health Center
08.2024 - Current
Server
Afton Tavern
08.2023 - Current
Healthcare Tech/NA 1+4 (Oncology)
Atrium Healthcare
03.2023 - 08.2024
Internship/Patient Care Technician
Cleveland Pediatrics
08.2022 - 03.2023
Server
Texas Roadhouse
10.2021 - 12.2022
Server
Applebees
05.2021 - 10.2021
Cashier-Customer Service
Kohl’s
11.2020 - 05.2021
Cashier-Customer Service
Village Inn Salisbury
04.2020 - 08.2020
Shift Leader
ColdStone Creamery
01.2019 - 03.2020
Associate of Science -
Rowan Cabarrus Community College
Bachelor of Science - Exercise Science
Lenoir-Rhyne University
High School Diploma -
Rowan County Early College