CER SUNG
Lewisville,USA
Summary
Results-driven professional with a B.S. in Public Health, specializing in compliance documentation management and data processing. Demonstrated expertise in maintaining accurate records and adhering to regulatory standards in fast-paced environments. Proficient in Microsoft Office and multi-system navigation, with a strong ability to manage time-sensitive tasks effectively. Skilled in problem-solving and communication, ensuring operational efficiency in logistics operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mobile Device Technician
Assurant
Lewisville, Texas
09.2025 - Current
- Executed high-volume data entry and tracking, enhancing inventory accuracy across systems.
- Conducted quality assurance tests and resolved discrepancies, ensuring consistent product quality.
- Maintained detailed documentation of testing results, device status, and quality control outcomes.
- Followed strict standard operating procedures and compliance protocols in a fast-paced production environment.
- Collaborated with internal teams to streamline workflows, ensuring timely device processing.
- Trained and mentored new team members on procedures, documentation standards, and system usage.
- Managed multiple screens simultaneously to efficiently process and verify data.
- Executed rapid firmware flashing using proprietary tools to ensure correct iOS versions.
Health & Safety Administration Intern
Reunion Rehabilitation Hospitals
Plano, Texas
08.2025 - 09.2025
- Ensured regulatory compliance by preparing accurate inspection documentation.
- Ensured compliance with health and safety regulations within the office environment.
- Coordinated with contractors and staff to enforce safety and operational policies, enhancing workplace safety standards.
- Assisted in preventive maintenance schedules and conducted facility safety audits.
- Digitized and organized facility records, ensuring accessibility and accuracy.
- Verified documentation completeness to support audits and maintain regulatory alignment.
- Applied Lean Six Sigma principles to streamline maintenance workflows, improving operational efficiency.
Behavioral Health Technician
Behavioral Innovations
Flower Mound, Texas
06.2025 - 08.2025
- Delivered direct applied behavior analysis (ABA) therapy to individuals with autism spectrum disorder (ASD), promoting skill development.
- Implemented individualized behavior intervention plans under supervision of board certified behavior analyst (BCBA) to address behavioral goals.
- Facilitated development of adaptive skills in clients, promoting self-care and social interaction to foster greater independence.
- Coordinated with BCBA, families, and multidisciplinary teams to deliver consistent, client-centered care.
- Communicated with multidisciplinary teams to coordinate effective service delivery.
- Maintained accurate documentation of client records and treatment progress, ensuring regulatory compliance and enhancing quality of care.
- Ensured confidentiality and adherence to regulatory standards in all documentation practices.
- Completed paid training to qualify for RBT certification.
- Participated in training sessions to improve techniques in behavioral interventions.
Healthcare Administration Intern
Kourage Health - Baylor Scott & Whites
Plano, Texas
08.2024 - 05.2025
- Executed fitness assessments to evaluate client progress and customize training plans.
- Developed tailored exercise programs aligned with individual health objectives.
- Monitored patient vitals to ensure safety during rehabilitation sessions.
- Collaborated with healthcare professionals to enhance integration of exercise in patient care.
- Tracked and documented client progress in strength, flexibility, endurance, and weight loss.
- Managed confidential records to maintain accurate patient data documentation.
- Facilitated community outreach initiatives at Cowtown Oncology Nursing Symposium, promoting physical therapy benefits.
- Coordinated healthcare staff schedules to optimize operational efficiency.
Sushi Chef Assistant
Retail
Wichita, KS
01.2022 - 08.2024
- Educated customers on sushi varieties and recommended pairings to enhance dining experience.
- Delivered exceptional customer service in high-volume, fast-paced environment.
- Efficiently handled multiple orders simultaneously during peak hours.
- Monitored inventory levels and assisted in ordering supplies to maintain stock availability.
- Ensured accurate documentation and organization of kitchen inventory and supplies.
- Organized kitchen inventory and equipment to enhance operational efficiency.
- Adhered to strict safety and sanitation regulations to maintain compliance.
- Maintained rigorous food safety protocols to ensure quality standards.
- Provided reliable support to team members to enhance customer service delivery.
Temporary Bilingual Translator
LISD Harmon High School
Lewisville, Texas
01.2022 - 05.2022
- Facilitated English-Burmese translation to enhance understanding for students and families.
- Maintained confidential communication records to ensure clear information flow.
- Supported culturally diverse school environments, fostering inclusivity and professionalism.
Education
Bachelor of Science - Public Health, Minor in Psychology
University of Texas At Arlington
Arlington, TXSkills
- Technical support
- System navigation
- Data Entry
- Quality assurance
- User training
- Incident reporting
- Operation Monitoring
- Safety compliance
- Data-driven decisions
- Problem resolution
- Attention to detail
- Microsoft Office Suite
- Effective communication
- Team collaboration
- Client relationship management
- Ethical practices
- Administrative support
- Inventory & Tracking Systems
- Import/export support
- Data analysis
- Ethical practices
Certification
Lean Six Sigma Yellow Belt
Volunteer Experience
- Participated in community outreach efforts at the 14th Annual Cowtown Oncology Nursing Symposium hosted by Texas Christian University (TCU) in Fort Worth, Texas. Collaborated with supervisors to promote the benefits of physical therapy to healthcare providers as a valuable component of comprehensive patient care.
- Distributed food and supplies to underserved populations, gaining valuable empathy and service experience at 4 Saints Food Pantry.
Languages
- English, Professional
- Burmese (Hakha Chin), Native/Bilingual
Timeline
Mobile Device Technician
Assurant
09.2025 - Current
Health & Safety Administration Intern
Reunion Rehabilitation Hospitals
08.2025 - 09.2025
Behavioral Health Technician
Behavioral Innovations
06.2025 - 08.2025
Healthcare Administration Intern
Kourage Health - Baylor Scott & Whites
08.2024 - 05.2025
Temporary Bilingual Translator
LISD Harmon High School
01.2022 - 05.2022
Sushi Chef Assistant
Retail
01.2022 - 08.2024
Bachelor of Science - Public Health, Minor in Psychology
University of Texas At Arlington