Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cera Garrison

Fayetteville,AR

Summary

Diligent Administrative Assistant with a track record in managing office operations and providing comprehensive administrative support. Developed effective communication and multitasking skills to meet diverse administrative needs, to maintain an organized office environment and enhance office efficiency in order to support team operations.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Agilix Solutions
10.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of information by implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
  • Ensured accurate record-keeping with diligent data entry and database management for company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Managed filing system, entered data and completed other clerical tasks.

Driver

Agilix Solutions
07.2024 - 11.2024
  • Consistently followed traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Enhanced team morale by providing support and assistance during peak delivery periods.

OGP Associate

Walmart
01.2021 - 07.2021
  • Increased customer satisfaction by resolving issues and providing exceptional service at all times.
  • Implemented inventory management processes and ensured stock levels were maintained.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to customers.

Usher Supervisor

Malco Theathers
10.2016 - 11.2020
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Boosted team morale and productivity with feedback sessions and recognition of achievements.
  • Maintained a secure environment for all guests by enforcing venue policies and procedures consistently and fairly.
  • Increased efficiency in usher assignments by developing an organized system for scheduling tasks according to individual strengths and event requirements.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Sold admission, processed payments, and issued tickets.
  • Trained workers in service policies, safety requirements and specifics of activities.

Education

Bachelor Of Interdisciplinary Studies - Medical Sciences

Arkansas State University
Jonesboro, AR

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Time management
  • Microsoft Applications
  • File organization
  • Computer proficiency
  • Customer relations
  • Critical thinking
  • Strong problem solver
  • Professional communication
  • Scheduling and calendar management

Timeline

Administrative Assistant

Agilix Solutions
10.2024 - Current

Driver

Agilix Solutions
07.2024 - 11.2024

OGP Associate

Walmart
01.2021 - 07.2021

Usher Supervisor

Malco Theathers
10.2016 - 11.2020

Bachelor Of Interdisciplinary Studies - Medical Sciences

Arkansas State University

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