Summary
Overview
Work History
Education
Skills
Timeline
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Cerah Simpson

Cerah Simpson

Grand Prairie,TX

Summary

Detail-oriented Stock Clerk/Material Management Clerk with more than 7+ years of experience properly handling wide range of products. Skilled in merchandise receipt, unloading and unpacking functions. Attentive to proper coding and stocking of shelves. Strongly committed to enhancing customer experience. Excellent communication and problem solving skills with the ability to patiently assist frustrated customers with elevated issues leveraging 7+ years of customer service.

Overview

9
9
years of professional experience

Work History

Warehouse Worker Seasonal

FedEx Supply Chain
10.2024 - Current

• Accurately selecting product according to the customer’s order specifications.
• Load and unload product onto or from delivery vehicles, pallets, etc.
• Pulling and preparing product for shipment, ensuring that the exact number and type of product is loaded and shipped.
• Perform picking/packing duties in an efficient manner that meets customer service standards.
• Utilize operation Radio Frequency (RF) terminals for various functions including picking, quality, inventory, shipping, etc.
• Determine the appropriate destination of product by scanning packages, reading labels and charts, verifying numbers and sort packages accordingly.
• Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion.
• Keep appropriate records and reports to guarantee accuracy of inventory.
• Participate in physical inventories and cycle counts.
• Check or count products for accuracy and or damage/ infestation.
• Become knowledgeable of the responsibilities, procedures and duties of other areas of the warehouse if necessary.
• Perform labeling, sorting, wrapping, packing, and repacking as needed.
• May or may not be responsible for operating warehouse and computer equipment.
• Perform work in a safe and efficient manner.
• Perform other duties as assigned.

Overnight Stocker

Home Depot
03.2023 - 11.2023
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards
  • Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs

Overnight Stocker

Lowes Home Improvement
12.2022 - 02.2023
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement
  • Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation

WFH

Centene Corporation
10.2021 - 11.2022
  • Collections and reviews all patient insurance information needed to complete the benefit verification process
  • Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs
  • Verification process could include electronic validation of pharmacy coverage and medical eligibility
  • Documenting and initiating prior authorization process, claims appeals
  • Reviews pre-specified claims or claims that exceed specialist adjudication authority or processing expertise
  • Applies medical necessity guidelines, determines coverage, completes eligibility verification, identifies discrepancies, and applies all cost containment measures to assist in the claim adjudication process
  • Handles phone and written inquiries related to requests for pre-approval/pre-authorization, reconsideration, or appeals
  • Insures all compliance requirements are satisfied and all payments are made against company practices and procedures
  • Identifies and reports possible claim over-payments, underpayments and any other irregularities
  • Performs claim rework calculations
  • Makes outbound calls to obtain required information for claim or reconsideration

Supply Chain

Women's Hospital of Texas
05.2021 - 10.2021
  • Improved supply chain efficiency by streamlining processes and implementing cost-saving measures
  • Reduced lead times for product deliveries through effective supplier management and communication strategies
  • Enhanced inventory accuracy with the implementation of a robust cycle counting program
  • Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time
  • Formulated demand planning and generated supply chain management metrics
  • Organized and maintained correct inventory levels to drive highest turns possible on inventory
  • Forecasted and managed annual operating budget for every location
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction

STOCK CLERK

OUR LADY OF THE LAKE HOSPITAL
10.2015 - 01.2020
  • Locate, pick and 'stage' carts for the delivery of requested items from MWARE
  • Utilize a MPC Handheld /Scanner for activities such as placing orders, counting PAR locations, picking PAR locations, charging or issuing credits to select units
  • Receive, unpack and replenish bins with items ordered from outside vendor
  • Inspect and rotate items to ensure expiration dates are in compliance
  • Report any stock issues, requests, complaints and any other questions to management
  • Comply with set UOM/PAR amount to assist with inventory control and cost
  • Monitor inventory levels for each assigned area
  • Utilize software program, Lawson, to confirm bin locations, valid units of measure, PAR locations, etc
  • Maintain and uphold all departmental standards and procedures
  • Streamlined inventory management by implementing effective organization and labeling systems
  • Enhanced stockroom efficiency through meticulous tracking and consistent updating of product locations
  • Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered

Education

DIPLOMA - Clinical Medical Assistant

Carville Job Corps Academy
Carville
03.2015

High School Diploma -

JAMES MADISON HIGH SCHOOL
03.2015

Skills

  • Computer Skills
  • Ability to Work Under Pressure
  • Adaptability
  • Multitasking Skills
  • Interpersonal Communication Skills
  • Analytical Thinking Skills

Timeline

Warehouse Worker Seasonal

FedEx Supply Chain
10.2024 - Current

Overnight Stocker

Home Depot
03.2023 - 11.2023

Overnight Stocker

Lowes Home Improvement
12.2022 - 02.2023

WFH

Centene Corporation
10.2021 - 11.2022

Supply Chain

Women's Hospital of Texas
05.2021 - 10.2021

STOCK CLERK

OUR LADY OF THE LAKE HOSPITAL
10.2015 - 01.2020

DIPLOMA - Clinical Medical Assistant

Carville Job Corps Academy

High School Diploma -

JAMES MADISON HIGH SCHOOL
Cerah Simpson