Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cereena Cross

Olympia,WA

Summary

Certified Nursing Assitant and compassionate caregiver with hands-on experience supporting elderly residents in long-term care settings.Skilled in assited with activities of daily living (ADLs),vital signs,mobility support,hygiene care, meal assitance,and maintaining patient comfort safety.Seeking a hospital CNA/Patient Care Technician role to provide high quality, patient-centered care in a clinical environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Clerk

ROYAL DECAMERON HOTEL
Jamaica
12.2015 - 09.2016
  • Answering customers questions
  • Finalizing their purchase
  • Inventory/Restock merchandise

WAITRESS/HOSTESS

HILTON ROSE HALL RESORT AND SPA HOTEL
01.2019
  • Greet customers
  • Open table and serve
  • Providing guest with food and drink
  • TRAINED 3 MONTHS
  • (CERTIFICATE)

Caregiver

Brookdale Senior Living Facility
Olympia, WA
11.2024 - Current
  • Assisted residents with activities of daily living (ADLs) Including bathing, dressing, grooming, toileting and feeding.
  • Monitor and record vital signs.
  • Support safe transfers and mobility.
  • personal care
  • observations of residents needs

Caregiver

South Bay ADFH
Olympia, WA
01.2023 - 01.2024
  • Helping seniors with Daily Activities
  • Meal preparation
  • Vital signs
  • Housekeeping
  • prepare nutritious meals and assited with feeding
  • Administered medications
  • provide in home caregiving support maintain client safety,comfort and indepence.
  • provided companionship and emotional support to improve client well-being and quality of life.

Sales Representative

RADIUS GLOBAL SOLUTION CALL CENTER
01.2021 - 01.2023
  • Selling products
  • Bill payments
  • Outstanding customer service

TECH SUPPORT, BILLING AND CUSTOMER SERVICE ADVANCED CALL CENTER
01.2016 - 01.2018
  • Handling Inquiries
  • Bill payments
  • Tech support assistance

CUSTOMER SERVICE REP. ALLIANCE ONE CALL CENTER
01.2015 - 01.2016
  • Answering questions
  • Responding to complaints
  • Bill Payments

Education

High School Diploma -

South Puget Sound College
Olympia, WA

No Degree - Certified Nurse Assitant

ProCare Academy
Olympia, WA
08-2024

High School Diploma -

Herbert Morrison Technical High School
Jamaica
07-2013

Skills

  • Patience
  • CPR Certified
  • Vital Signs
  • ADLS Assistance
  • Flexibility
  • Excellent communication skills

Certification

  • Nursing Assistant Certification
  • Barrett Town Training Tourism Institution Certificate
  • Police Lecture Certificate

Timeline

Caregiver

Brookdale Senior Living Facility
11.2024 - Current

Caregiver

South Bay ADFH
01.2023 - 01.2024

Sales Representative

RADIUS GLOBAL SOLUTION CALL CENTER
01.2021 - 01.2023

WAITRESS/HOSTESS

HILTON ROSE HALL RESORT AND SPA HOTEL
01.2019

TECH SUPPORT, BILLING AND CUSTOMER SERVICE ADVANCED CALL CENTER
01.2016 - 01.2018

Sales Clerk

ROYAL DECAMERON HOTEL
12.2015 - 09.2016

CUSTOMER SERVICE REP. ALLIANCE ONE CALL CENTER
01.2015 - 01.2016

High School Diploma -

South Puget Sound College

No Degree - Certified Nurse Assitant

ProCare Academy

High School Diploma -

Herbert Morrison Technical High School