Ceri Johnson
Austin,TX
Summary
Accomplished at Civitas Senior Living, Spearheading operational enhancements and strategic initiatives, driving growth and efficiency. Expert in operations management and fostering cross-functional teamwork, through excellent leadership skills resulting in significant process improvements and organizational development, by demonstrating a strong blend of analytical and interpersonal skills. Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
2018
2018
years of professional experience
Work History
Executive Vice President of Operations
Civitas Senior Living
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Championed continuous improvement initiatives, fostering a culture of innovation within the organization.
- Managed fiscal, business and operational strategies of divisions.
- Collaborated with executive leadership to develop long-term business plans, setting organizational goals and objectives.
- Developed and executed operational strategies to drive company growth and profitability.
- Facilitated communication between departments, promoting collaboration and coordination for seamless operations.
- Implemented risk management strategies to mitigate potential issues, safeguarding company assets and reputation.
- Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
Divisional Vice President of Operations
Civitas Senior Living
- Developed high-performing teams to ensure successful execution of key projects and initiatives for increased profitability.
- Balanced short-term priorities with long-term strategic objectives ensuring consistent progress towards divisional goals and overall company mission.
- Established a culture of continuous improvement by promoting collaboration, innovation, and performance excellence throughout the division.
- Increased overall productivity by streamlining processes and optimizing resource allocation.
- Drove bottom-line growth by effectively managing P&L responsibilities for the entire division.
- Improved employee engagement and retention through effective communication, mentoring, and professional development opportunities.
Vice President of Operations
Civitas Senior Living
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
Vice President of Integration
Civitas Senior Living
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Vice President of Wellness
Civitas Senior Living
06.2016 - 05.2017
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
Regional Director of Operations
Civitas Senior Living
01.2015 - 06.2016
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
Executive Director
Civitas Senior Living
02.2014 - 01.2015
- Worked closely with organizational leadership to guide operational strategy.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Wellness Director
Civitas Senior Living
12.2013 - 02.2014
- Contributed towards increased retention rates among members through exceptional customer service responsiveness issues or concerns encountered during their experience.
- Monitored and evaluated program performance to determine value and quality.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Established a supportive atmosphere within the wellness center by prioritizing open communication, empathy, and respect among staff and clients.
- Mentored and supervised staff members, fostering a collaborative work environment that supported professional growth.
Charge Nurse
Wyoming Springs Assisted Living
12.2012 - 12.2013
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Nurse
Park Valley Inn
01.2008 - 12.2012
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Education
Vocational Nursing - Nursing
Austin Community College
Austin, TXSkills
- Operational Excellence
- Operations Management
- Health and Safety Management
- Organizational Development
- Cross-Functional Teamwork
- Facilities Management
- Strategic planning and execution
- Safety Management
- Operations Oversight
- Process Improvements
- Budget Control
- Teamwork and Collaboration
Timeline
Vice President of Wellness
Civitas Senior Living
06.2016 - 05.2017
Regional Director of Operations
Civitas Senior Living
01.2015 - 06.2016
Executive Director
Civitas Senior Living
02.2014 - 01.2015
Wellness Director
Civitas Senior Living
12.2013 - 02.2014
Charge Nurse
Wyoming Springs Assisted Living
12.2012 - 12.2013
Nurse
Park Valley Inn
01.2008 - 12.2012
Executive Vice President of Operations
Civitas Senior Living
Divisional Vice President of Operations
Civitas Senior Living
Vice President of Operations
Civitas Senior Living
Vice President of Integration
Civitas Senior Living
Vocational Nursing - Nursing
Austin Community College
Similar Profiles
Sierra WitherspoonSierra Witherspoon
Executive Director at Civitas Senior LivingExecutive Director at Civitas Senior Living
Sayra DelgadoSayra Delgado
Volunteer at Civitas Senior LivingVolunteer at Civitas Senior Living
Sandra LeBlancSandra LeBlanc
Senior Executive Director at Civitas Senior Living - The Brooks Of CiboloSenior Executive Director at Civitas Senior Living - The Brooks Of Cibolo