Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Ceri Osborne

Laguna Hills,CA

Summary

Senior Portfolio Manager with extensive experience at Rexford Industrial Realty Inc., specializing in strategic decision-making and operational efficiency. Delivered $2.2 million in cost savings while enhancing workplace culture. Expertise in Yardi and Salesforce, with a strong focus on mentorship and collaboration across divisions.

Overview

19
19
years of professional experience

Work History

Senior Portfolio Manager

Rexford Industrial Realty Inc.
Costa Mesa, CA
09.2023 - Current
  • Full Operational & Fiscal responsibility for over 2MM square feet of industrial warehouse property
  • 25 Buildings, 42 individual tenants.
  • Oversight of team operations
  • Create & Implement Property Budgets
  • Lease administration
  • Perform CAM Reconciliations and implement new Operating Expenses
  • Property Inspections
  • Employee Engagement & Leadership
  • Contract Negotiations & Execution
  • Recruiting & Hiring
  • Coaching & Mentorship
  • Training & Onboarding
  • ‘Project Florence’ $1B Blackrock acquisition in 2024
  • Buildings located in South & West Orange County (Seal Beach – Lake Forest).
  • WIRE Women in Real Estate
  • RexForGood Volunteer
  • Efficiencies, Cost Savings, DCM/PM Collaboration Team
  • Kingsely Survey

Senior Property Manager

STREAM REALTY PARTNERS
Irvine, CA
03.2022 - 10.2022
  • Full Operational & Fiscal responsibility for 350K square feet of Industrial, Mixed Use, Retail, and Office Portfolio.
  • 3 Clients, 109 individual tenants.
  • Day-to-day operations
  • Lease administration
  • AP and AR
  • Property Inspections
  • Contract Negotiations & Execution
  • Client relationships
  • Monthly Reporting
  • Capital Investment recommendations
  • Understanding and Executing Client Property Objectives
  • Buildings located in Inland Empire, San Diego, Carlsbad, Huntington Beach, Costa Mesa, and Santa Ana.

Senior Manager Operations

THE IRVINE COMPANY LLC.
Irvine, CA
05.2006 - 02.2022
  • Full Operational & Fiscal responsibility for 600K square feet of Full Service Gross Class A High Rise Office Property.
  • Oversight of 15 Employees, including Operations, Engineering, Security, Janitorial, and Parking.
  • Hired & promoted 6 direct reports over 5 years.
  • Redeployed existing teams to address Staffing changes.
  • Sought out by other teams for mentorship programs.
  • Created & Implemented Leadership Development tools adopted by other departments and teams.
  • Consistently achieve & exceed Key Results including leased percentages, revenue goals, operating and capital expenditures, and Net Promoter Scores.
  • Average Occupancy 93.2%.
  • Met or Exceeded Revenue Goals by average of $200K.
  • $2.2 MM in Expense Savings over 5 Years.
  • Average Net Promoter Score: 82% (Company Average 69%).
  • Create & execute annual business plan, 5 year, and 10 year capital plan, expense estimates & CAM reconciliations.
  • Average Business Plan - $30 MM Revenue, $8MM expenses.
  • Average $3.5MM in Capital per year.
  • Oversee and manage key capital reinvestment such as interior & exterior enhancements, elevator & escalator modernizations, chiller replacements, interior restroom & corridor renovations, ADA upgrades, Fitness Center & Mother’s Room construction, cooling tower repairs, parking automation upgrades.
  • $16.5 MM in Operating Capital.
  • $2.5 MM Reinvestment Capital in 2019 & 2020.
  • Guide Tenant Improvement Projects, Move Ins & Move Outs, restoration.
  • Coordinate & oversee Aged Receivables with average of 1% outstanding 30 days +
  • Elevate and promote Vibrant Workplace Community with innovative amenities, events, and business-to-business opportunities.
  • LEED certified/re-certified 7 buildings.
  • Participation in & Leadership of multiple cross-departmental committees & initiatives.
  • Employee Experience Committee- 2019 – 2022.
  • Electronic Directory Committee Lead- 2018 – 2022.
  • ICOP Academy Interior Inspections Team – 2016 – 2022.
  • Security Committee Member 2013 – 2018.
  • Proficient in building systems: Argus, SAP, Salesforce, Pivotal, MRI, Angus Systems, Microsoft Office, Google Suite.

Education

Bachelor of Arts -

SAN FRANCISCO STATE UNIVERSITY

Real Estate Sales Person’s License -

ALLIED REAL ESTATE SCHOOL

RPA Designation -

BOMA

Skills

  • Leadership and mentorship
  • Operational excellence
  • Strategic decision-making
  • Negotiation skills
  • Business planning
  • Cross-divisional collaboration
  • Lease administration
  • Project management
  • Due diligence
  • Hiring and training
  • Contract administration
  • Event coordination
  • Public speaking
  • Fiscal management
  • Yardi and AvidPay proficiency
  • Salesforce expertise
  • Argus and SAP knowledge
  • MRI experience

Websites

Accomplishments

  • 2021 ICOP Pandemic Superstar
  • 2021 BOMA OC TOBY Award- Newport Gateway
  • 2020- 2022 BOMA EVP & President
  • 2018 BOMA OC Carol Ann Powel Scholarship
  • 2017 ICOP Dynamic Team Award - The Lab
  • 2017 BOMA Principal Member of the Year
  • 2016 ICOP Dynamic Team Award- Newport Gateway
  • 2015 BOMA TOBY Earth Award- Irvine Towers
  • 2006 Low Rise/ Mid Rise Team of the Year Award

Timeline

Senior Portfolio Manager

Rexford Industrial Realty Inc.
09.2023 - Current

Senior Property Manager

STREAM REALTY PARTNERS
03.2022 - 10.2022

Senior Manager Operations

THE IRVINE COMPANY LLC.
05.2006 - 02.2022

Bachelor of Arts -

SAN FRANCISCO STATE UNIVERSITY

Real Estate Sales Person’s License -

ALLIED REAL ESTATE SCHOOL

RPA Designation -

BOMA

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Ceri Osborne