Summary
Overview
Work History
Education
Skills
Certification
Externships
References
Timeline
Generic

Cerissa Jackson-Brown

Vacaville,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Electronic Imaging Aid

Sutter Health
04.2018 - 02.2021
  • Documented, prepared and distributed requests for images according to established policy and procedure.
  • Ensured availability of patient images for scheduled examinations/procedures
  • Performed activities related to inactive images including short and long term archival and retrieval.
  • Conducted daily system maintenance, provided basic technical support, and performed triage and troubleshooting for Visage, Epic, and Hologic programs.
  • Autoclaved procedure tools and ensured compliance with all mandatory autoclave safety forms.
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.

Medical Assistant

Sutter Health
12.2015 - 04.2018
  • Managed patient flow by assisting with the patient visit and post-visit duties.
  • Assisted Clinician and technicians as a team member, utilizing lean techniques for smooth flow.
  • Prepared sterile trays for procedures based on clinician's preferences, including medication preparation.
  • Notified patients promptly about delays in accordance with Medical Foundation standards, providing them the opportunity to reschedule.
  • Notified provider of schedule modifications affecting patient flow
  • Ensured cleanliness, stocking, and proper setup of exam rooms before each procedure.
  • Provided patient education through informational pamphlets and after care instructions based on Clinician's guidance and Medical Foundation Policy.
  • Received and recorded lab/radiological test results (including outside medical records) via telephone or computer.
  • Relayed Clinician instructions/orders to patients and other entities through computer, phone, fax, and mail.
  • Autoclaved procedure tools and maintained mandatory autoclave safety forms.

Education

Certificate of Completion, Clinical Medical Assisting with Phlebotomy Program -

Blake Austin College

Skills

  • Diagnostic Imaging
  • HIPAA Compliance
  • Patient Care
  • Front Desk Operations
  • Epic Systems
  • Medical Terminology
  • Insurance Verification
  • Electronic Medical Records
  • Appointment Scheduling
  • Customer Service

Certification

  • CA Certified Medical Assistant- Clinical, 04/03/2015

Externships

Vacaville Dermatology, Medical Assisting Externship, 160, Roomed patients, Assisted with minor office surgeries, Instrument sterilization, Prepared sterile trays for procedures

References

References available upon request.

Timeline

Electronic Imaging Aid

Sutter Health
04.2018 - 02.2021

Medical Assistant

Sutter Health
12.2015 - 04.2018

Certificate of Completion, Clinical Medical Assisting with Phlebotomy Program -

Blake Austin College

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Cerissa Jackson-Brown