Cerissa Johnson
Parkville,Maryland
Summary
Professional office support specialist with over 20 years of experience in office management and administrative functions. Known for reliability and adapting to fast-paced work environments.
A hardworking team player with expertise in completing various clerical tasks and offering staff support. A responsible, punctual and productive professional, who works with little to no supervision.
Overview
22
22
years of professional experience
Work History
Administrative Assistant/ HIV Counselor
Corizon Heathcare
09.2002 - Current
- Maintain Statewide Infection Control Database
- Administers oral/and or finger stick tests to detect HIV antibodies
- Ability to work in non-traditional testing sites
- Collects and processes specimen samples in accordance with National, State, and Local guidelines
- Ability to disclose HIV reactive results to clients in a professional and sensitive manner
- Provides health education and individual risk reduction counseling sessions
- Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system
- Set appointments for patients to outside hospitals
- Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis
- Organized the scheduling of meetings, conferences, and events; distributed minutes for them
- Implementing educational programs for the provision of skills and knowledge regarding infection preventive measures and control practices to ensure a safe environment or surroundings to patients, visitors and staff
- Prepares and distributes literature
- Participating in unit meetings, in-service education programs, and quality improvement initiatives as assigned
- Achievements: HIV Counseling Skills Level 1
- Computer Skills: Microsoft Word, Excel, PowerPoint, Access, Outlook Express, Scanning technology, Kronos
Education
Associate of Arts - Nursing
Baltimore City Community College
Baltimore, MDNursing
Community College of Baltimore County
Skills
- Scheduling Appointments
- Maintains strict confidentiality
- Filing
- Electronic Medical Record (EMR) software
- Insurance Verification
- HIPAA compliance
- Medical Terminology
- Customer Service
- Leadership
- Data entry
- Experience in educating people on protecting themselves from HIV
- Ability to interact with people effectively
- Attention to detail
- Excellent planning, organizing and time management skills
- Customer-service orientation
- Dependability and Reliability
- Scheduling
- Database entry
- Scheduling and calendar management
- Recordkeeping
- Data organization
- Deadline-oriented
- Professional and mature
- Filing and data archiving
- Mail handling
- Records administration
- Documentation and control
Accomplishments
- HIV Counseling Skills Level 1
- Computer Skills
Profileoverview
Results-oriented, high-energy, hands-on professional with excellent communication skills. A competent strong team player, complete knowledge of current customer service practices and a clear vision to accomplish company goals. Strong ability to multitask under pressure.
Timeline
Administrative Assistant/ HIV Counselor
Corizon Heathcare
09.2002 - Current
Associate of Arts - Nursing
Baltimore City Community College
Nursing
Community College of Baltimore County
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