Cerkaria Price
Jackson,US
Summary
Customer service with 2 years of experience solving problems creatively and achieving win-win outcomes using tact and diplomacy. I am very proficient at listening to customers, meeting productivity goals, and staying current on company offerings. Quality, speed, and process optimization are my specialties. I am a very strong customer service worker who is patient and empathetic, with a strong background in conflict resolution and customer service.
Compassionate Certified Nursing Assistant known for high productivity and efficient task completion. Skilled in patient care, vital signs monitoring, and medical terminology. Excel in communication, empathy, and time management to enhance patient comfort and trust.
Overview
2024
2024
years of professional experience
Work History
Certified Nursing Assistant
Brandon rehabilitation center
Jackson, US
05.2023 - 01.2024
- Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Turned and repositioned residents using proper body
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support to patients and families during difficult times.
Customer Support Specialist
Comcast
Jackson, MS
- Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business opportunities.
- Spoke with customers about their [Product or Service] concerns and desires, quickly grasping issues and applying personal expertise and company procedures to resolve issues and increase sales.
- Maintained positive working relationship with fellow staff and management.
Education
High School -
Lanier High School
Jackson, MS01.2021
Skills
- Good communication skills
- Great with computers
- Dressing assistant
- Patient care
- Active listening
- Multitasking and organization
Timeline
Certified Nursing Assistant
Brandon rehabilitation center
05.2023 - 01.2024
Customer Support Specialist
Comcast
High School -
Lanier High School