Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Cervando Avila Jr

Dixon,CA

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Wyndham Hotel
04.2025 - Current
  • Welcomed guests and managed check-in/check-out procedures efficiently.
  • Handled reservations and maintained accurate booking records using hotel management software.
  • Provided information about hotel services and local attractions to enhance guest experience.
  • Addressed guest inquiries and resolved issues promptly to ensure satisfaction.

Courtesy Clerk

Grocery Outlet Bargain Market
03.2024 - 12.2024
  • Assisted customers with inquiries, ensuring a positive shopping experience and enhancing customer satisfaction.
  • Maintained cleanliness and organization of store aisles, contributing to efficient operations and safety standards.

Sales Associate

Reebok Outlet
03.2023 - 03.2024
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Assisted customers in product selection and inquiries to enhance shopping experience.

Busser

Cattlemens Restaurants Inc.
07.2021 - 11.2021
  • Assisted servers by promptly clearing and resetting tables during peak hours.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Communicated effectively with team members to streamline workflow during busy periods.

Cook

The Habit Burger Grill
07.2020 - 12.2020
  • Prepared ingredients following standardized recipes to ensure consistency in meal quality.
  • Operated kitchen equipment safely and efficiently, adhering to safety protocols.
  • Maintained cleanliness and organization of workstations to promote a safe cooking environment.


Education

High School Diploma -

Dixon High School
Dixon, CA
06.2022

Associate of Arts - Communications Studies

Solano Community College
Fairfield, CA
05-2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling

Accomplishments

Deans Honor Roll - Solano Community College - 2022 and 2025

Languages

Spanish
Professional Working

Timeline

Front Desk Receptionist

Wyndham Hotel
04.2025 - Current

Courtesy Clerk

Grocery Outlet Bargain Market
03.2024 - 12.2024

Sales Associate

Reebok Outlet
03.2023 - 03.2024

Busser

Cattlemens Restaurants Inc.
07.2021 - 11.2021

Cook

The Habit Burger Grill
07.2020 - 12.2020

High School Diploma -

Dixon High School

Associate of Arts - Communications Studies

Solano Community College