Cesar Alonso
Celina,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
San Jose, CA
08.2023 - 12.2023
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Guarded restricted areas to prevent unauthorized entry.
- Maintained high levels of alertness throughout shifts.
Fast Food Worker
McDonald's
Santa Clara, CA
10.2021 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Replenished beverages throughout shift ensuring availability at all times.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Collaborated with other team members to ensure timely completion of tasks.
- Served orders to customers at windows, counters and tables.
- Organized food items on serving trays and in carry-out packages.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Made and served coffee, tea and fountain drinks.
- Modified requested menu items in POS system to customize orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Brewed and served coffee and tea with preferred add-ins.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Greeted customers and took their orders in a friendly and efficient manner.
Restaurant Waiter
Salsa’s Tex Mex
Anna, TX
05.2021 - 08.2021
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Resolved customer complaints in a polite manner according to company policy.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collected tickets and followed proper cash-handling procedures.
- Stocked server areas with supplies before, during and after shifts.
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
- Served food and beverages to patrons and confirmed complete orders.
- Prepared checks, itemizing total meal costs and taxes.
- Filled condiments and napkin containers during slack periods.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Warehouse Worker
Dallas Cowboys Merchandise
Frisco, TX
08.2020 - 12.2020
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Provided assistance in loading and unloading containers from ships and trains.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Collaborated closely with other departments on special projects as needed.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Host/Busser
Ernesto’s Fine Mexican Food
McKinney, TX
02.2020 - 06.2020
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Inspected dining areas for any damages or defects.
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Built positive relationships with other front-of-house and kitchen staff.
- Ensured that each table was properly set before seating guests.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Wiped down and cleaned chairs, booths and highchairs.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
Cashier
Kroger
Prosper, TX
02.2019 - 10.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Discounted purchases by scanning and redeeming coupons.
- Maintained work area and kept cash drawer organized.
Fast Food Worker
McDonald's
Celina, TX
06.2018 - 01.2019
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Checked expiration dates on products prior to stocking shelves or serving customers.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Kept customer and food preparation areas clean and well-organized.
- Operated cash register and received payment from customers in cash or credit form.
- Served orders to customers at windows, counters and tables.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Organized food items on serving trays and in carry-out packages.
- Made and served coffee, tea and fountain drinks.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Celina High School
Celina, TX05-2020
Skills
- Collaboration
- Organization and Time Management
- FLUENT IN SPANISH
- Active Listening
- Friendly, Positive Attitude
- Verbal Communication
- Analytical Thinking
Languages
Spanish
Professional
Timeline
Security Officer
Allied Universal Security Services
08.2023 - 12.2023
Fast Food Worker
McDonald's
10.2021 - 07.2023
Restaurant Waiter
Salsa’s Tex Mex
05.2021 - 08.2021
Warehouse Worker
Dallas Cowboys Merchandise
08.2020 - 12.2020
Host/Busser
Ernesto’s Fine Mexican Food
02.2020 - 06.2020
Cashier
Kroger
02.2019 - 10.2019
Fast Food Worker
McDonald's
06.2018 - 01.2019
High School Diploma -
Celina High School
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