Cesar Arias
Summary
Dynamic Sales Manager with a proven track record at Net Metering Systems, enhancing client satisfaction and boosting sales through strategic leadership and relationship building. Skilled in MS Office and fluent in Spanish, adept at staff management and negotiation, driving team performance and achieving remarkable sales growth. Demonstrates exceptional leadership and efficiency under pressure. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals.
Overview
12
12
years of professional experience
Work History
Sales Manager
Net Metering Systems
01.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Salesman
Solar Energy Partners
04.2020 - 12.2021
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Contributed to event marketing, sales and brand promotion.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Dispatcher
LKQ Valley Truck Parts
02.2019 - 03.2020
- Keep records of invoices and support documents.
- Prepare daily work and run schedules.
- Monitor spending to ensure that expenses are consistent with approved budgets.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
- Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment.
- Prepare purchase orders and expense reports.
Service Advisor
Payless Brakes and Tires
07.2017 - 01.2019
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Developed an online market place with full inventory listed and increased product sales.
- Handled customer complaints and ensured high customer satisfaction standards.
- Trained and provided necessary support for new employees.
Service Advisor
U.S. Tire Centers & Auto Repair
01.2015 - 06.2017
- Greeted customers once they arrived and observed the vehicle for any problems the customer would say the vehicle seemed to be having.
- Assisted customers with questions and purchases.
- Created relationships of trust with customers by engaging and following up. Constant communication throughout the bay with other associates.
- Documented precise information to be entered into the work order system.
Commercial Tire Technician
Smith and Son Tire
07.2013 - 01.2015
- Maintained and operate several service trucks with onboard compressors, hand powered and air tools.
- Unbolt wheels from vehicles and remove them, using lug wrenches and other hand and power tools.
- Safely operate semi-trucks and trailers, forklifts, service trucks and other vehicles.
- Work safely and efficiently with no direct supervision.
- Work in all weather conditions and maintain proper PPE.
- Assist mechanics in vehicle maintenance and front end mechanic work.
Tire and Lube Technician
Midas Muffler
12.2012 - 07.2013
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Performed additional maintenance to optimize vehicle performance.
- Maintained cleanliness in work area and restocked supplies.
- Detailed and inspected vehicles after service was performed prior to delivery back to customer.
Education
Associate of Arts - Communication
Fresno City College
Fresno, CA12-2019
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Spanish - Business Level Speaking, Reading & Writing
- MS Office Fluent
- Efficient under pressure
- Negotiation skills
- Leadership - result oriented and achiever
Timeline
Sales Manager
Net Metering Systems
01.2022 - Current
Salesman
Solar Energy Partners
04.2020 - 12.2021
Dispatcher
LKQ Valley Truck Parts
02.2019 - 03.2020
Service Advisor
Payless Brakes and Tires
07.2017 - 01.2019
Service Advisor
U.S. Tire Centers & Auto Repair
01.2015 - 06.2017
Commercial Tire Technician
Smith and Son Tire
07.2013 - 01.2015
Tire and Lube Technician
Midas Muffler
12.2012 - 07.2013
Associate of Arts - Communication
Fresno City College
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