Dynamic Technical Lead with a proven track record at Caasd, excelling in project management and performance optimization. Skilled in Agile methodology, I foster team growth while delivering high-quality software solutions. Adept at issue investigation and client communication, I ensure seamless project execution and enhance operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Lead /Supervisor of Operations
Caasd (acueduto Y Alcantarillado )
11.2020 - 11.2024
Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
Electrician
Independant / Residencial
02.2017 - 03.2021
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Installed and wired electrical transformers, service panels, and circuit breakers.
Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
Performed routine and complex maintenance and repairs on various electrical equipment.
Technical Specialist
Distribuidora CORRIPIO
11.2012 - 02.2020
Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Completed troubleshooting and diagnostics on company resources.
Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
Education
Gender Studies
Lic. Paraguay
Independencia # 201, Dominican Republic
05-2001
Skills
Agile methodology
Issue investigation
Test-driven development
Performance optimization
Project management
Certification
[Area of certification] Training - [INSTITUTO TECHNOLOGICO [infote]
Departmental Secretary (Internship) at Corporación Del Acueducto Y Alcantarillado De Santo Domingo (CAASD)Departmental Secretary (Internship) at Corporación Del Acueducto Y Alcantarillado De Santo Domingo (CAASD)
Truck Supervisor at CAASD (Corporación del Acueducto y Alcantarillado de Santo Domingo)Truck Supervisor at CAASD (Corporación del Acueducto y Alcantarillado de Santo Domingo)