CESAR CAMINO
Wichita,Kansas
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
25L Cable Systems Installer-Maintainer
United States Army Reserve
Wichita, Kansas
11.2016 - Current
- Plan on what equipment is going to be needed for, and how much supply is going to be needed and distributed.
- Ensure that the equipment is properly functioning correctly and ensuring there is a manual that is according to the equipment.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Diagnosed errors and technical problems and determined solutions to produce timely service reports.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
Customer Service Associate
Lowes Home Improvement
Wichita, Kansas
07.2022 - 06.2024
- Addressed inquiries, resolved customer issues and managed customer relations.
- Followed policies and procedures to meet or exceed established performance requirements.
- Educated customers on special pricing opportunities and company offerings.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Explained benefits, features and recommendations to maximize client retention.
- Recommended and initiated product offerings to meet customer changing needs.
- Ensure that the product they have purchased is correct and provide a day and time frame on when the product is going to be delivered.
- Ensure that the product was delivered to the correct customer by reading over the report the delivery crew send out on the delivery portal.
- If there are situations were a customers order is not met to standards and a incident were to occur we document by asking the 5 W's (Who, What, Where, When, Why).
- Ensuring the customer if the product they are wanting is available to purchase that are distribution center has any availability.
Factory Worker
Aramark
Wichita, Kansas
12.2021 - 04.2022
- Loaded and unloaded items from machines and conveyors.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Measured and weighed items to meet quality standards and prevent waste.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
Sales Associate
Rent A Center Retail Store
Wichita, KS
11.2019 - 02.2020
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Ensured that the product is in good working condition from used products and ensured that its clean or undamaged.
Front Desk Receptionist
Doubletree By Hilton Hotel
Wichita, Kansas
10.2017 - 06.2018
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Explained policies and procedures to visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Responded to inquiries and room requests made online, by phone and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
- Greeted customers, answered general questions and directed to appropriate locations.
Apprentice Finisher
Stucco Construction
Wichita, Kansas
06.2016 - 11.2016
- Used numerous types of power tools and other equipment daily.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
Wichita, KS
04.2015 - 06.2016
- Unloaded materials by hand or with equipment to help team meet work demands.
- Unloaded products from incoming transports.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
- Applied shrink wrap to pallets, securing product for storage and shipment.
- Operated forklift, pallet jack and other equipment to perform loading tasks.
- Loaded product on trailer using packing list to verify and account for parts.
- Filled and leveled off products to stack evenly on pallets.
- Leveraged hand tools to adjust or replace equipment parts.
Groundskeeper
Willowbrook Country Club
Wichita, KS
06.2014 - 10.2014
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Mowed lawns and trimmed grass around sidewalks, flower beds and walls.
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Used hand-held tools to maintain green spaces.
- Pruned trees and bushes to improve visibility and shape.
- Trimmed or edged around flower beds, walks, or walls.
Education
High School Diploma -
Wichita West High School
Wichita, KS05.2014
Skills
- Customer Service
- Equipment Repair
- Service Calls
- Troubleshooting Skills
- System Testing
- System Repairs
- Electrical Troubleshooting
- Cable Arrangements
- Troubleshooting Abilities
- Device Configuration
Languages
Spanish
Professional
Interests
Learning new things
Timeline
Customer Service Associate
Lowes Home Improvement
07.2022 - 06.2024
Factory Worker
Aramark
12.2021 - 04.2022
Sales Associate
Rent A Center Retail Store
11.2019 - 02.2020
Front Desk Receptionist
Doubletree By Hilton Hotel
10.2017 - 06.2018
25L Cable Systems Installer-Maintainer
United States Army Reserve
11.2016 - Current
Apprentice Finisher
Stucco Construction
06.2016 - 11.2016
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
04.2015 - 06.2016
Groundskeeper
Willowbrook Country Club
06.2014 - 10.2014
High School Diploma -
Wichita West High School
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