Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
30
30
years of professional experience
Work History
Maintenance Shift Leader
Conroe ISD
05.2005 - 02.2020
Assisted in maintaining equipment and facility safety standards.
Observed and learned proper use of maintenance tools and techniques.
Supported team in troubleshooting minor mechanical issues effectively.
Collaborated with team members on routine inspections and repairs.
Monitored inventory levels of tools and materials to ensure availability.
Streamlined work order processes to prioritize urgent maintenance tasks and ensure timely completion.
Restaurant Manager
Whataburger, Yum Yum Corp.
07.2003 - 04.2005
Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
Developed and implemented staff training programs to enhance service quality and operational efficiency.
Managed inventory control processes, optimizing stock levels and reducing waste through effective ordering practices.
Analyzed customer feedback to identify areas for improvement, enhancing guest satisfaction and loyalty.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
General Manager
Taco Cabana
10.1989 - 06.2003
Directed operational strategies to enhance efficiency and improve overall productivity.
Managed cross-functional teams to ensure alignment with organizational goals and objectives.
Implemented performance metrics and monitoring systems for continuous improvement initiatives.
Developed and executed comprehensive training programs to elevate staff competencies.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented operational strategies and effectively built customer and employee loyalty.
Education
Associate of Science - Business Administration And Management
Galveston College
Galveston, TX
12-1988
Skills
Safety management
Budgeting and cost control
Machine repair
Team management
Inventory control and record keeping
Staff scheduling
Full service restaurant background
Customer engagement
Point of sale (POS) system operation
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Shift Leader
Conroe ISD
05.2005 - 02.2020
Restaurant Manager
Whataburger, Yum Yum Corp.
07.2003 - 04.2005
General Manager
Taco Cabana
10.1989 - 06.2003
Associate of Science - Business Administration And Management
English Language Arts and Special Education at Responsive Education, Conroe ISD and Klein ISDEnglish Language Arts and Special Education at Responsive Education, Conroe ISD and Klein ISD