Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cesar Cardenas

432 Saint Lawrence Ave. #1

Summary

Accomplished Operations Specialist with a proven track record at Apple Inc., enhancing inventory accuracy and team efficiency. Skilled in inventory management systems and bilingual in Spanish and English, I streamlined product returns by 100% and played a key role in improving customer satisfaction. Recognized for exceptional organizational abilities and a detail-oriented approach.

Overview

11
11
years of professional experience

Work History

Operations Specialist

Apple Inc.
04.2014 - Current

Professional Experience:


Apple Inc

Back Stage Specialist.

April 2014 - Present.

  • Managed inventory, overseeing up to 10 pallets with over 8,000 products daily to ensure accurate stock levels by 100%.
  • Streamlined product returns 100%, validating and dispatching items to warehouse with high efficiency.
  • Recognized by Store Leadership for Successfully handling an average of 6,000 products per quarter, ensuring timely availability for customers.
  • Actively participated in Genius Bar Training, gaining in-depth knowledge of customer service and technical processes to enhance operations.
  • Commended for contributions to improving team efficiency and enriching the customer experience.


Target Corporation.

Receiving/Chargeback Specialist.

March 2006 - April 2014.

  • Processed over 25 Merchant-Initiated Returns weekly, totaling $85M in store revenue, consistently surpassing corporate standards for accuracy and timeliness.
  • Reduced shrinkage by implementing precise inventory controls, saving over $80000 annually.
  • Promoted from Backroom Team Member to Shoe Specialist, achieving a 25% increase in shoe sales.
  • Earned the Accident-Free Award for maintaining an outstanding eight year safety record.
  • Recognized as a Top Performer managing 5,000 pieces of merchandise per week during peak operations.

Education

GED -

New York Education Department.
New York, NY

Certificate - English Language

New York Language Center
Corona, NY

Skills

  • Exceptional organizational abilities; adept at maintaining accuracy and meeting deadlines
  • Successful in planning and maintaining things in order and organized
  • Extremely careful and very detailed
  • Strong knowledge of inventory management systems
  • Knowledge of operating PDA devices,iPads,pallet jacks, crown forklifts
  • Experienced in utilizing Mac computers for inventory management, customer support, and technical tasks, ensuring efficiency and accuracy
  • Fluent in Spanish and English
  • Highly detail oriented with proven success in optimizing team workflows and productivity

Timeline

Operations Specialist

Apple Inc.
04.2014 - Current

GED -

New York Education Department.

Certificate - English Language

New York Language Center
Cesar Cardenas