Cesar Cardenas
432 Saint Lawrence Ave. #1
Summary
Accomplished Operations Specialist with a proven track record at Apple Inc., enhancing inventory accuracy and team efficiency. Skilled in inventory management systems and bilingual in Spanish and English, I streamlined product returns by 100% and played a key role in improving customer satisfaction. Recognized for exceptional organizational abilities and a detail-oriented approach.
Overview
11
11
years of professional experience
Work History
Operations Specialist
Apple Inc.
767 5th Avenue, New York, NY 10153
04.2014 - Current
Professional Experience:
Apple Inc
Back Stage Specialist.
April 2014 - Present.
- Managed inventory, overseeing up to 10 pallets with over 8,000 products daily to ensure accurate stock levels by 100%.
- Streamlined product returns 100%, validating and dispatching items to warehouse with high efficiency.
- Recognized by Store Leadership for Successfully handling an average of 6,000 products per quarter, ensuring timely availability for customers.
- Actively participated in Genius Bar Training, gaining in-depth knowledge of customer service and technical processes to enhance operations.
- Commended for contributions to improving team efficiency and enriching the customer experience.
Target Corporation.
Receiving/Chargeback Specialist.
March 2006 - April 2014.
- Processed over 25 Merchant-Initiated Returns weekly, totaling $85M in store revenue, consistently surpassing corporate standards for accuracy and timeliness.
- Reduced shrinkage by implementing precise inventory controls, saving over $80000 annually.
- Promoted from Backroom Team Member to Shoe Specialist, achieving a 25% increase in shoe sales.
- Earned the Accident-Free Award for maintaining an outstanding eight year safety record.
- Recognized as a Top Performer managing 5,000 pieces of merchandise per week during peak operations.
Education
GED -
New York Education Department.
New York, NYCertificate - English Language
New York Language Center
Corona, NYSkills
- Exceptional organizational abilities; adept at maintaining accuracy and meeting deadlines
- Successful in planning and maintaining things in order and organized
- Extremely careful and very detailed
- Strong knowledge of inventory management systems
- Knowledge of operating PDA devices,iPads,pallet jacks, crown forklifts
- Experienced in utilizing Mac computers for inventory management, customer support, and technical tasks, ensuring efficiency and accuracy
- Fluent in Spanish and English
- Highly detail oriented with proven success in optimizing team workflows and productivity
Timeline
Operations Specialist
Apple Inc.
04.2014 - Current
GED -
New York Education Department.
Certificate - English Language
New York Language Center