Summary
Overview
Work History
Education
Skills
References
Certification
Home renovations
Languages
Timeline
Generic

Cesar Cardona

West Dundee,IL

Summary

With a strong family background in law enforcement, I have been exposed to stories of dedication and excellence in catching criminals, even if they occurred in a different country. I would love undergoing training to become an officer, I am eager to showcase my potential and capabilities. My work ethic is unparalleled, as proven by my rapid promotion to a managerial role at the age of 18. In my current position, my exceptional communication skills and consistent delivery of results have positioned me as a valuable asset, leading to opportunities for increased leadership responsibilities. Given the opportunity, I am confident that I will make significant contributions to your organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
11.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much 50+ pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Manager of Wendys

Nahum Tirado
11.2020 - 03.2023
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

High school
07.2024

Skills

    • Integrity and Honesty
    • Conflict de-escalation
    • Relationship building and management
    • De-Escalation Techniques
    • Patience and Empathy
    • Community Engagement
    • Planning and coordination
      • Human relations
      • Emergency Management
      • Safety improvements
      • Staff Management
      • Decision-Making
      • Critical Thinking
      • Suspicious Activity Monitoring

References

  • 847-205-7838, Supervised me, Guillermina Dolante
  • 847-545-8370, Supervised me, Nahum Tirado

Certification

Food safety certified

Robotics certified

Store manager

Home renovations

During my teenage years, I started working in home renovations, it was more of a hobby. We renovated old homes into homes of our own through hard work and renovation.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Worker

Amazon
11.2023 - Current

Manager of Wendys

Nahum Tirado
11.2020 - 03.2023

High school
Cesar Cardona