Cesar Estrada
Oakland,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receiving and shipping position. Ready to help team achieve company goals. Detail-oriented team player with the ability to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Cannabis Delivery Driver
Valley Greens Inc
San Diego, CA
12.2020 - 04.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Immediately addressed problems with customers to promote speedy resolution.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Processed payments, made change and provided receipts.
- Drove more than 120 miles per day to serve as many as 500 customers per month across San Diego CA.
Food Service Team Member
BANG BANG BANG LP
San Diego, CA
08.2015 - 02.2023
- Received orders from customers and input into order management system.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Accommodated 300+ customers per shift
Stock Associate
Urbn Leaf
San Diego, CA
09.2018 - 12.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Answered customer questions and provided detailed product information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Managed inventory storage in clean and organized fashion.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked and pulled defective or expired products from shelves.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Maintained inventory count, tracked usage and documented variances.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Completed physical inventory counts each month.
Education
High School Diploma -
Charter School Of San Diego
San Diego, CASkills
- Map Reading Skills
- Route Management
- Shipping and Packaging
- Customer Service
- Inventory and Stocking
- Teamwork and Collaboration
- Attention to Detail
- Advanced Planning
- Strong Working Relationships
- Efficiency and Time Management
- Spanish Fluency
- Dispatch Collaboration
- Serve Customers
- Dependability and Honesty
- Fluent in English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cannabis Delivery Driver
Valley Greens Inc
12.2020 - 04.2023
Stock Associate
Urbn Leaf
09.2018 - 12.2020
Food Service Team Member
BANG BANG BANG LP
08.2015 - 02.2023
High School Diploma -
Charter School Of San Diego