Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cesar Estrada

Oakland,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receiving and shipping position. Ready to help team achieve company goals. Detail-oriented team player with the ability to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Cannabis Delivery Driver

Valley Greens Inc
12.2020 - 04.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Processed payments, made change and provided receipts.
  • Drove more than 120 miles per day to serve as many as 500 customers per month across San Diego CA.

Food Service Team Member

BANG BANG BANG LP
08.2015 - 02.2023
  • Received orders from customers and input into order management system.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Prepared food orders to support waitstaff and other team members.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Accommodated 300+ customers per shift

Stock Associate

Urbn Leaf
09.2018 - 12.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed inventory storage in clean and organized fashion.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked and pulled defective or expired products from shelves.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Maintained inventory count, tracked usage and documented variances.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Completed physical inventory counts each month.

Education

High School Diploma -

Charter School Of San Diego
San Diego, CA

Skills

  • Map Reading Skills
  • Route Management
  • Shipping and Packaging
  • Customer Service
  • Inventory and Stocking
  • Teamwork and Collaboration
  • Attention to Detail
  • Advanced Planning
  • Strong Working Relationships
  • Efficiency and Time Management
  • Spanish Fluency
  • Dispatch Collaboration
  • Serve Customers
  • Dependability and Honesty
  • Fluent in English

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cannabis Delivery Driver

Valley Greens Inc
12.2020 - 04.2023

Stock Associate

Urbn Leaf
09.2018 - 12.2020

Food Service Team Member

BANG BANG BANG LP
08.2015 - 02.2023

High School Diploma -

Charter School Of San Diego

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Cesar Estrada