Cesar Garcia Benjume
Phoenix,AZ
Summary
Customer-focused professional with a proven track record in enhancing service delivery and improving customer satisfaction. Skilled in effective communication, time management, and organized record management. Experience in customer service and administrative roles supports streamlined operations and timely deliveries.
Overview
4
4
years of professional experience
Work History
DoorDash Driver
DoorDash
Phoenix, Arizona
02.2024 - Current
- Delivered food orders to customers with high accuracy and on time.
- Utilized GPS navigation to optimize delivery routes.
- Updated customers on order status and delivery details to enhance their experience.
- Communicated with customers regarding order status and delivery details.
Motor Vehicle Clerk
1 Stop Motor Vehicle Services
Glendale, Arizona
07.2022 - 03.2024
- Processed vehicle registrations and title transfers for customers with high efficiency.
- Assisted customers in completing necessary forms and documents accurately.
- Maintained secure and organized records of transactions and customer information.
- Collaborated with team members to enhance office procedures effectively.
TSA Agent
Department Of Homeland Security, TSA
Phoenix, AZ
12.2021 - 07.2022
- Screened passengers and baggage utilizing advanced scanning technology to enhance security measures.
- Enforced security protocols to ensure compliance with federal regulations.
- Assessed travel documents for accuracy and validity before allowing entry into the country.
- Instructed travelers on security processes to ensure compliance and reduce wait times.
- Maintained accurate records of security screenings and incidents reported.
- Assisted passengers needing special attention or navigation support to improve overall travel experience.
Education
Some College (No Degree) - Criminology
Glendale Community College
Glendale, CASkills
- Route navigation
- Delivery processing
- Vehicle maintenance
- Customer service
- Customer communication
- Transaction processing
- Cash handling
- Collections management
- Record management
- Document management
- Document verification
- Mail handling
- Time management
- Workflow management
- Attention to detail
- Analytical skills
- Problem solving
- Team collaboration
- Effective communication
- Verbal and written communication
- Microsoft office
- Self motivation
- Record sorting and filing
- Conflict resolution
- Customer relations
- Baggage inspection
- Administrative support
- Typing speed
- Sales expertise
- Adaptation to change
- Incident reporting
- Staff training
- Conflict resolution
- Baggage inspection
Languages
Spanish
Professional
Timeline
DoorDash Driver
DoorDash
02.2024 - Current
Motor Vehicle Clerk
1 Stop Motor Vehicle Services
07.2022 - 03.2024
TSA Agent
Department Of Homeland Security, TSA
12.2021 - 07.2022
Some College (No Degree) - Criminology
Glendale Community College