Summary
Overview
Work History
Education
Skills
Reading
Timeline
Generic

Cesar Gutierrez

Cleburne

Summary

Hospitality leader highly familiar with audit processes and procedures. Focused on maintaining professionalism and company standards across front desk operations. Effective communicator with strong organizational skills.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Dynamic professional with a proven track record in spiritual care and leadership, notably as a Student Chaplain at my campus's spiritual life and development department. Excelled in interfaith understanding and public speaking, enhancing holistic patient care and team cohesion. Demonstrated creative problem-solving and effective communication, significantly improving customer and patient satisfaction.

Experienced professional passionate about creating compelling content and driving engagement. Talented at crafting dynamic stories, informative articles and persuasive copy that resonate and inspires readers.


Overview

6
6
years of professional experience

Work History

Student Chaplain

Kent Rufo
08.2023 - Current
  • Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
  • Developed relationships with patients and families, resulting in increased trust and rapport during difficult times.

Chick Fil A Shift Leader

Matt Flaniken
11.2020 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Head Host

Buck Bybee
07.2018 - 06.2019
  • Assisted servers in bussing tables when necessary to maintain a clean dining atmosphere efficiently.
  • Developed a system for tracking guest preferences, personalizing their dining experiences.
  • Coordinated with servers to maintain seamless guest transitions and minimize wait times.
  • Maintained a clean and welcoming environment at the host stand while greeting guests upon arrival warmly.
  • Contributed to positive online reviews by consistently delivering an outstanding guest experience.

Education

Bachelor of Arts - English Composition

Southwestern Adventist University
Keene
05.2025

High School Diploma -

Castleberry High School
River Oaks, Texas
07.2020

Skills

  • Interfaith understanding
  • Spiritual care
  • Creative Writing
  • Effective writing
  • Public Speaking
  • Articulation
  • Interactive Sessions
  • Speech Writing

Reading

Reading is a sanctuary for me, it's therapeutic in a way and I rely on it whenever I'm facing an ordeal and need a sweet escape. Fiction specifically is the one genre that I can read and will enjoy most of the time, finding myself in a world much different than our own and it helps me become a more empathetic person. 

Timeline

Student Chaplain

Kent Rufo
08.2023 - Current

Chick Fil A Shift Leader

Matt Flaniken
11.2020 - 06.2024

Head Host

Buck Bybee
07.2018 - 06.2019

Bachelor of Arts - English Composition

Southwestern Adventist University

High School Diploma -

Castleberry High School
Cesar Gutierrez