Cesar Hurtado Calderon
Rialto,CA
Summary
Dynamic professional with a strong mechanical aptitude and influential communication skills, experienced as an Assistant Store Manager at Single Source, Inc. Proven track record in enhancing customer satisfaction and optimizing inventory management. Adept at building relationships and mentoring staff to foster a collaborative work environment. Bilingual, with a commitment to service excellence.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Single Source, Inc.
12.2020 - Current
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Driver, Warehouse Orders
Single Source, Inc.
07.2018 - 12.2020
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
Diesel Retrofitter
FleetServ
12.2017 - 07.2018
- Proven ability to develop and implement creative solutions to complex problems.
- Fabricated custom mounting plates for DPF (Diesel Particulate Filter) retrofit kits
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Read and followed technical documentation to complete accurate repairs.
- Performed emissions tests according to standard procedures.
- Repaired and replaced worn and damaged components.
Driver
FleetServ
04.2017 - 12.2017
- Picked up Dirty DPF and DOC filters from customers and our own shop to take back to headquarters.
- Clean filters by running them in an oven overnight to bake of soot
- Packaged filters with necessary gaskets and clamps per mechanics or customers instructions
- I would assist owner operators tear down either their OEM or after market DPF
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
No Degree - Mechanical Technician
Los Angeles Trade Technical College
Los Angeles, CAHigh School Diploma -
Youth Opportunities Unlimited Alternative High School
Los Angeles, CA06-2013
Skills
- Stock oversight
- Organizational time strategies
- Accurate inventory tracking
- Service-oriented
- Productivity optimization
- Inventory management audits
- Strong mechanical aptitude
- Influential communication skills
- Numerical proficiency
- Bilingual
- Relationship building and management
- Facilitating strengths-based collaboration
Languages
English
Spanish
Accomplishments
- Achieved accurate inventory adjustments by completing an audit on a mix room with accuracy and efficiency.
- Chosen by my leadership to help our warehouses in the Westcoast reformat the layout to become safer and more efficient
Companywide Employee of the year
Our location had a huge deficit within its inventory. It was first noticed during our preparation for our yearly "tie-out" which is an audit. i volunteered to go over our mix history to see if any of the missing product could be attributed to in store use. I successfully revised the past 12 months and accounted for over 15k worth of material, which got me recognition as a driver and put me in the fast track for a promotion
Timeline
Assistant Store Manager
Single Source, Inc.
12.2020 - Current
Driver, Warehouse Orders
Single Source, Inc.
07.2018 - 12.2020
Diesel Retrofitter
FleetServ
12.2017 - 07.2018
Driver
FleetServ
04.2017 - 12.2017
No Degree - Mechanical Technician
Los Angeles Trade Technical College
High School Diploma -
Youth Opportunities Unlimited Alternative High School