Distributed food during busy peak periods to drive customer satisfaction.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Event Coordinator
Aj Production Events
05.2022 - Current
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Brainstormed and implemented creative event concepts and themes.
Coordinated travel and accommodations for event attendees.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Oversaw event registration process by collecting and tracking attendee information.
Created detailed timelines and budgets for events to meet all deadlines.
Managed administrative logistics of events planning, event booking, and event promotions.
Developed and distributed event surveys to gather feedback and assess event success.
Utilized social media to promote events and increase attendance.
Trained and supervised event staff to complete tasks on time.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Analyzed event costs to identify areas of improvement and cost savings.
Helper
BELFOR
06.2024 - 08.2024
Loaded and unloaded construction materials to prepare for use in construction.
Followed supervisor instructions to complete tasks on time.
Cleaned and straightened work areas to maximize productivity and safety.
Operated various hand and power tools to complete general tasks.
Housekeeping Supervisor
Developer Inn Hotels
05.2022 - 07.2024
Trained and mentored all new personnel to maximize quality of service and performance.
Completed schedules, shift reports, and other business documentation.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Placed orders for housekeeping supplies and guest toiletries.
Disposed of trash and recyclables each day to avoid waste buildup.
Evaluated employee performance and developed improvement plans.
Managed laundry sorting, washing, drying, and ironing.
Communicated repair needs to maintenance staff.
Increased employee performance through effective supervision and training.
Worked with front desk to respond promptly to all guest requests.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Bartender
Tony Roma's Restaurant
03.2018 - 07.2021
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Obtained cash bank and stocked service bar to prepare for operation.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Secundaria - Técnico En Administración Hotelera
Liceo Carlos Alessandry
Algarrobo, Chile
12.2014
Técnico En Administración Hotelera - Hotel, Motel, And Restaurant Management
Dúoc Uc Padre Alonso De Ovalle
Santiago Chile
10.2013
Primeria - 8 Grade
Colegio Carlos Alessandry
Algarrobo, Chile
12.2010
Skills
Plating and presentation
Shortage monitoring
Food assembly
Station restocking
Plates presentation
Cleaning and sanitation
Safe food handling
Menu development
Kitchen organization
Task delegation
Attention to detail
Team collaboration
Knife skills
Health and safety compliance
Vegetable preparation
Food preparation
Oven operation
Social media promotion
Quality control
Portion control
Customer service
Special diets
Problem-solving
Nutrition
Ingredient preparation
Supervisory skills
Kitchen equipment operation
Temperature control
Food handling guidelines
Meal planning
Inventory management
Timeline
Cook's Assistant
Southern Hills Farms
09.2024 - Current
Helper
BELFOR
06.2024 - 08.2024
Event Coordinator
Aj Production Events
05.2022 - Current
Housekeeping Supervisor
Developer Inn Hotels
05.2022 - 07.2024
Bartender
Tony Roma's Restaurant
03.2018 - 07.2021
Secundaria - Técnico En Administración Hotelera
Liceo Carlos Alessandry
Técnico En Administración Hotelera - Hotel, Motel, And Restaurant Management