Cesar Jimenez
Ave Maria,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Systems engineer with 15+ years of experience in networking and security solutions. Practiced at transitioning customers from legacy solutions to innovation solutions based a new technologies like SDWAN, SASE, SSE, Virtualization, etc. Provider of smooth, well-planned transition architecture.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Systems Engineer Manager
Versa Networks
04.2020 - Current
- Align tightly with account executive and support assigned accounts.
- Lead presales and professional services team and activities related with the role.
- Facilitate successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Cultivate partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Develop relationship with key technical influencer for all your accounts.
- Keep the customers engaged with new products and feature announcements/press-releases/any other topic to keep the communication channel open.
- Accomplished multiple tasks within established timeframes like Demonstrations, POCs, RFI/RFPs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Participate in Partners enablement and opportunities.
- Defined clear targets and objectives and communicated to other team members.
- Experienced SE Manager in networking technologies like MP-BGP, CGNAT, Multicast, HA, Secure SDWAN and Security Technologies like NGFW, UTM, SSE and SASE.
Solutions Architect
Versa Networks
11.2018 - 04.2020
- Collaborated with development teams to design scalable and efficient networks tailored to client requirements.
- Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Designed and implemented infrastructure utilizing Versa products for improved reliability and cost effectiveness.
- Managed project timelines effectively while juggling multiple priorities, consistently meeting deadlines without compromising quality.
- Organized and led tech talks within the organization, sharing knowledge and sparking discussions around new technologies and best practices.
- Continued technical relationship with the introduction of new products and ensure customer stays on track with latest recommended software versions.
- Managed project scope, schedule, status and documentation.
- Created strong relationships with key decision makers as trusted consultant of Versa products.
- Experienced Solutions Architect in networking technologies like MP-BGP, CGNAT, Multicast, HA, Secure SDWAN with Load Balancing and Traffic Engineering, and Security Technologies like NGFW, UTM.
Systems Engineer
Juniper Networks
02.2012 - 10.2018
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Provided technical support for development and implementation of complex networks using a Juniper Networks portfolio in Andean Region.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Experienced Systems Engineer in networking technologies like Carrier Class Routing, MPLS, MP-BGP, BNG, CGNAT, Multicast, HA, Mobile Backhaul, SDN for Traffic Engineering and Security Technologies like High End NGFW, GI Firewall and GP Firewall.
Technical Coordinator
Telefonica International Wholesale - TIWS
06.2010 - 01.2012
- Managed technical resources for optimal performance, ensuring timely completion of tasks across various teams.
- Supported the provisioning team for Americas and Pacific.
- Developed comprehensive training materials, empowering staff members to proficiently utilize new technology systems based in Cisco and Juniper Networks core products focused to MPLS, BGP and QoS.
- Served as the primary point of contact for troubleshooting and resolving technical issues, maintaining a high degree of customer satisfaction.
- Maintained detailed documentation on all technical procedures, providing a valuable resource for team members seeking guidance or clarification on specific tasks or processes.
Pre-Sales Leader
Cibercall
01.2008 - 05.2010
- Enhanced sales team performance by implementing comprehensive pre-sales strategies and processes.
- Design advise of Cisco solutions for Routing, Switching, Wireless, Unified Communications, Video Surveillance, etc., in Enterprise Market.
- Developed strong client relationships through effective communication, resulting in increased customer satisfaction and retention.
- Delivered compelling product demonstrations and presentations, showcasing value proposition and competitive differentiation.
- Supported the sales team in closing deals by addressing complex technical issues, ensuring seamless customer onboarding.
- Assisted account executives in creating persuasive proposals that clearly demonstrated the benefits of the company''s products or services.
Consultant Product Leader
Telefonica Colombia
10.2000 - 12.2007
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency.
- Established trusted partnerships with key industry influencers, expanding the company''s network of resources and contacts.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Generated reports detailing findings and recommendations.
- Established a customer-centric approach to product design, improving overall user experience.
Education
Bachelor of Science - Systems Engineering
04.2005
Skills
- Customer proposals
- Programming (Python, C)
- Mission-critical system design
- Proficient in Networking and Security
- Documentation Protocol Design
- Project Management
- Cybersecurity
- Troubleshooting
- Communication and Team Collaboration
- Multitasking Abilities
- Effective Communication
- Goal Setting
Accomplishments
- Achieved growth Versa in Latam by completing 6K+ devices deployed with Secure SDWAN, strong relationship with Tier 1 Service Providers in Latin America with multi-country presence with 4 Head-End On-Premises deployed.
- Collaborated with team of Versa Training in the development of tens teaching Versa Official Courses in Spanish in Latam.
- During my time in Juniper Networks achieved to sell the first Data Center solutions in the market with emerging technologies based in overlay tunnels with Spine and Leaf topologies for Service Providers in Ecuador and Peru, also the first metro ethernet networks based in seamless MPLS in Brazil.
Certification
- Certified JNCIP-ENT, Juniper Networks - Expire in 2024.
- Python for Everybody Specialization - Michigan University - 2018.
- Expired Certifications with Cisco CCNP, Juniper JNCIP-SP,
- Other Training Attendance:
- V-SDCA: Versa Secure SDWAN Configuration and Administration.
- NA-WAN: Network Automation in the WAN.
- ADCX: Advanced Data Center Switching.
- JSM: Junos Subscriber Management
- MPLS: Implementing Cisco Multi-Protocol Label Switching.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Systems Engineer Manager - Versa Networks
04.2020 - Current
Solutions Architect - Versa Networks
11.2018 - 04.2020
Systems Engineer - Juniper Networks
02.2012 - 10.2018
Technical Coordinator - Telefonica International Wholesale - TIWS
06.2010 - 01.2012
Pre-Sales Leader - Cibercall
01.2008 - 05.2010
Consultant Product Leader - Telefonica Colombia
10.2000 - 12.2007
Fundacion Universitaria San Martin - Bachelor of Science, Systems Engineering