Cesar Lezama
West Windsor,NJ
Summary
I am a customer-focused operations professional with over a decade of leadership experience in both FOH and BOH roles within the hospitality and F&B industry. My career began shortly after high school at Spectrum Chemical Manufacturing, where I gained early exposure to warehouse operations, working in controlled environments with strict safety and quality protocols.
While working full-time at Princeton Windrows, I also held a part-time contract position at Johnson & Johnson, working 2 to 3 days per week for about 2 hours each day. This allowed me to gain additional experience in product testing and quality assurance without impacting my full-time responsibilities.
More recently, I advanced my expertise at McMaster-Carr, a leader in distribution and supply chain operations. There, I thrived in a fast-paced, process-driven warehouse environment, gaining hands-on experience in order fulfillment, RF scanning, workplace safety, and operational efficiency.
Currently, I am pursuing professional certificates in Operations Management through the Jack Welch Management Institute, Inventory Management via the Council of Supply Chain Management Professionals (CSCMP), and Six Sigma Green Belt training.
My diverse background from hospitality to manufacturing to supply chain enables me to drive efficiency, safety, and quality across industries. I am seeking opportunities in logistics, manufacturing, quality control, supply chain, inventory management, or conference operations, and I remain open to roles within the hospitality industry for the right opportunity.
I bring leadership skills, a strong work ethic, and a continuous improvement mindset to every role. For updates on my latest certifications and professional development, please visit my LinkedIn profile.
www.linkedin.com/in/cesar-lezama22
Overview
11
11
years of professional experience
1
1
Certification
Work History
Distribution Operations
McMaster-Carr Supply Company
Robbinsville, NJ
09.2023 - 03.2025
- Accurately located, picked, and packed products to fulfill orders efficiently while ensuring minimal errors.
- Operated warehouse equipment, including scanners and pallet jacks, following OSHA regulations and established safety protocols; proficient in proper lifting techniques to prevent injury and maintain workplace safety.
- Conducted quality control inspections, ensuring all shipments met company standards.
- Consistently met daily and weekly order fulfillment goals in a fast-paced environment.
- Maintained a high accuracy rate by adhering to individual order error standards (averaging 1 error per 8,500 orders per month), contributing to operational excellence and customer satisfaction.
- Demonstrated strong initiative with a 94% proactivity rate, consistently meeting company expectations.
- Skilled in properly packing a variety of materials to prevent damage during shipping and ensure customer satisfaction.
Cafe General Manager
Life Time Fitness
Plainsboro, NJ
04.2022 - 09.2023
- Delivered a 200% profit turnaround through strategic labor management, cost control, waste reduction, and theft prevention.
- Led and developed a high-performing team to enhance operational efficiency and service quality.
- Leveraged KPI analysis to identify inefficiencies and implement revenue-boosting process improvements.
- Designed and implemented SOP training programs to ensure consistent staff performance.
- Directed recruitment, onboarding, and performance management to maintain a skilled workforce.
- Ensured compliance with health, safety, and food quality standards via inspections and training.
- Enhanced food quality and kitchen efficiency through staff mentorship and workflow optimization.
- Maintained accurate reporting of waste, expenses, and key operational metrics for informed decision-making.
- Successfully relaunched Pool Bistro by managing permits, equipment readiness, and staffing.
- Coordinated special and catering events while overseeing daily meal service with high customer satisfaction.
- Managed inventory and sales of café retail products, ensuring stock accuracy and turnover.
- Administered proper storage and FIFO rotation to preserve inventory integrity and reduce waste.
- Developed daily specials utilizing in-house ingredients to minimize waste and increase profitability.
- Ensured proper kitchen sanitation by adhering to health and safety standards, conducting regular cleaning routines, and monitoring staff compliance to maintain a safe and hygienic food preparation environment.
- Placed and managed vendor orders (e.g., U.S. Foods and other Lifetime Fitness-approved suppliers) to maintain optimal inventory levels of dry goods and retail products, supporting smooth café operations and cost control.
Dining Room Manager
Princeton Windrows Senior Living
Princeton, NJ
07.2015 - 04.2022
- Developed a comprehensive FOH training manual to improve service consistency and operational efficiency.
- Negotiated vendor contracts, securing $19,000 in annual cost savings through supply chain optimization.
- Managed staffing, training, and scheduling to maintain high service standards in a senior living community.
- Enhanced resident satisfaction by leading proactive service initiatives and resolving issues promptly.
- Expanded banquet and special event programs, increasing resident engagement and satisfaction.
- Collaborated with the Culinary Director to design menus aligned with resident preferences for daily and special dining.
- Redesigned outdoor dining spaces with precise layout plans to optimize spacing and décor placement.
- Created promotional and instructional videos for the resident website, including an online reservation tutorial.
- Managed dining reservations to optimize seating and streamline service flow.
- Oversaw uniform procurement and inventory of linens and diningware to ensure availability and presentation quality.
- Collaborated with marketing to cater in-house special events for prospective residents, including cocktail hours and brunches, providing both served and buffet-style service to create memorable guest experiences.
- Supported the Director of Activities by contributing ideas and assisting in the planning of a variety of in-house events, including concerts, guest speaker sessions, performances, lectures, and seasonal celebrations, helping to enhance the overall resident experience and engagement.
Assistant Manager
Winberries
Princeton, NJ
10.2013 - 07.2015
- Supported the Service Manager in overseeing daily operations, training staff, and maintaining high levels of customer service and team performance.
- Assisted with recruitment, onboarding, and coaching of employees to strengthen team effectiveness and uphold service standards.
- Monitored inventory and supply levels, streamlining purchasing processes to minimize waste and control costs.
- Interacted directly with guests to resolve issues and ensure a positive, memorable dining experience.
- Handled supply ordering and collaborated on end-of-month inventory reconciliation to maintain accurate stock records and cost control.
- Managed the restaurant's social media presence by creating engaging marketing content and curating visual assets for Facebook promotions.
Product Tester (Contract)
Johnson & Johnson
01.2016 - 01.2019
- Company Overview: Customer Experience Division
- Conducted usability and performance testing on liquid products in a cleanroom environment using precision instruments such as light meters, timers, and metronomes to ensure consistent and accurate measurement of product performance.
- Adjusted and monitored lighting and humidity levels in the testing environment prior to conducting experiments to maintain controlled, standardized conditions.
- Logged detailed product reactivity results, including opacity, texture, reaction time, dilution time, thickness, and dripping time.
- Recorded dripping time and other flow characteristics using viscosity charts to assess product consistency and performance.
- Maintained rigorous GMP and GLP documentation standards.
- Collaborated closely with Quality Assurance and Research & Development teams to support product improvement and ensure regulatory compliance.
- Customer Experience Division
Material Handler / Lab Support
Spectrum Chemical Manufacturing
- Supported the Chemistry/Quality Control Department by preparing and delivering raw materials for product testing, ensuring accurate handling and labeling of substances in a regulated environment.
- Filled and processed customer orders for pickup, verifying accuracy and maintaining proper documentation for compliance and inventory control.
- Handled raw materials in both warehouse and lab settings while adhering to strict safety and chemical handling protocols.
- Adhered to strict clean room protocols and safety standards, consistently using required personal protective equipment (PPE) to ensure compliance and maintain a safe working environment.
Education
Diploma - undefined
North Brunswick H.S
06.1999
Skills
- Order Fulfillment
- RF Scanning
- Inventory Management
- Warehouse Safety
- Process Improvement
- Root Cause Analysis
- Vendor Coordination
- Purchasing
- Team Leadership
- Staff Training
- Customer Service
- Conflict Resolution
- Event Planning
- Catering Operations
- Banquet Management
- Food Safety
- KPI Monitoring
- Analysis
- FOH Operations
- BOH Operations
- Product Testing
- Precision Instrumentation
- GMP Compliance
- GLP Compliance
- Cleanroom Protocols
- Lab Support Operations
- Chemical Safety Standards
- Regulatory Documentation
Certification
Professional Certifications
- ServSafe Food Protection Manager, NRA
- Six Sigma White Belt, CSSC
Continuing Education & Certificates of Completion
- Business Process Improvement
- Developing Executive Presence
- SAP ERP Essential Training
- Become a Six Sigma Yellow Belt
- Building High-Performance Teams
- Lean Six Sigma: Define and Measure Tools
- Learning Minitab (version 17)
- Process Improvement Foundations
- Root Cause Analysis: Getting to the Root of Business Problems
- Six Sigma Foundation
- Supply Chain Foundation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Linkedin Profile
www.linkedin.com/in/cesar-lezama22
Continuing Education
- Business Process Improvement, LinkedIn, 2025-08-01
- Developing Executive Presence, LinkedIn, 2025-08-01
- SAP ERP Essential Training, LinkedIn, 2025-08-01
- Six Sigma Yellow Belt, LinkedIn, 2025-07-01
- Building High-Performance Teams, LinkedIn, 2025-07-01
- Lean Six Sigma: Define and Measure Tools, LinkedIn, 2025-07-01
- Learning Minitab (version 17), LinkedIn, 2025-07-01
- Process Improvement Foundations, LinkedIn, 2025-07-01
- Root Cause Analysis: Getting to the Root of Business Problems, LinkedIn, 2025-07-01
- Six Sigma Foundations, LinkedIn, 2025-07-01
- Supply Chain Foundations, LinkedIn, 2025-07-01
Timeline
Distribution Operations
McMaster-Carr Supply Company
09.2023 - 03.2025
Cafe General Manager
Life Time Fitness
04.2022 - 09.2023
Product Tester (Contract)
Johnson & Johnson
01.2016 - 01.2019
Dining Room Manager
Princeton Windrows Senior Living
07.2015 - 04.2022
Assistant Manager
Winberries
10.2013 - 07.2015
Material Handler / Lab Support
Spectrum Chemical Manufacturing
Diploma - undefined
North Brunswick H.S
Accomplishments
- Delivered a 200% profit turnaround through strategic labor management, cost control, waste reduction and the theft prevention.
- Negotiated vendor contracts, securing $19,000 in annual cost savings through supply chain optimization.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programs401k matchTeam Building / Company RetreatsPaid time offWork from home optionPaid sick leaveStock Options / Equity / Profit SharingQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Microsoft 365
BePoz
QuickBooks
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