Cesar Martinez

• Designed injection-molded plastic parts, machined parts and sheet metal parts in 3D CAD
• Evaluated vendor capabilities in order to select suppliers for specific projects
• Generated technical reports summarizing findings from experiments or simulations conducted
• Coordinated with vendors regarding materials used in production processes
• Recommended use of utility or energy services to minimize carbon footprints
• Conferred with engineers to implement operating procedures, resolve system malfunctions or provide technical information
• Used troubleshooting methods to identify issues with mechanical tools
• Performed root cause analysis of problems, documented faults in tracking system and generated daily reports
• Organized projects by delegating tasks to appropriate personnel and overseeing quality control duties
• Defined functionality and operability requirements of pre-production designs to be used in manufacturing
• Performed calculations to determine load capacities, material stresses, deflections
• Designed test control apparatus or equipment to develop procedures for testing products
• Participated in cross-functional teams with manufacturing, quality, marketing and procurement departments
• Used CAD software to design and refine product concepts for manufacturability
• Conducted research to test and analyze equipment and system feasibility, design, operation and performance
• Created 2D drawings according to GD&T standards
• Collaborated with other departments on new product designs from concept to completion
• Provided technical support during production process by identifying solutions for operational problems
• Specified system components or direct product modifications to verify conformance with engineering design or performance specifications
• Developed and tested mechanical components to ensure proper functioning
• Eliminated machine defects by recommending operational adjustments
• Monitored costs associated with each project in order to stay within budget constraints
• Reviewed customer specifications to assess compliance with engineering standards or regulations
• Developed and tested models of alternate designs or processing methods to assess feasibility
• Investigated equipment failures or difficulties to diagnose faulty operation and recommend remedial actions
• Inspected equipment installations and repairs as necessary to ensure quality control
• Created test plans to evaluate the performance of mechanical systems under various conditions
• Conducted research into the feasibility, design, operation and performance of mechanical systems, components and processes
• Evaluated mechanical designs or prototypes for energy performance or environmental impact
• Designed fixtures, tooling and experimental apparatus to assist with testing and manufacturing operations
• Estimated costs or submitted bids for engineering, construction or extraction projects
• Created detailed drawings using AutoCAD software for parts fabrication and assembly
• Prepared cost estimates for proposed projects based on labor requirements and materials needed
• Trained personnel on operating procedures related to machinery maintenance and repair
• Mentored and coached junior staff members by giving positive feedback and constructive criticism
• Analyzed project requirements and designed solutions for complex engineering problems
• Used combustion analyzers or pressure gauges to calculate energy losses for buildings
• Wrote performance requirements for product development or engineering projects
• Used software and computer-assisted drafting equipment to aid in structural product design
• Researched, designed and installed mechanical products or equipment to meet requirements
• Created conceptual design drawings for use in manufacturing and fabrication
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes
• Worked with cross-functional teams to achieve goals
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
• Planned and completed group projects, working smoothly with others
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools
• Approached customers and engaged in conversation through use of effective interpersonal and people skills
• Assisted with customer requests and answered questions to improve satisfaction
• Exceeded customer satisfaction by finding creative solutions to problems.
• Assisted with troubleshooting existing designs to identify potential issues or areas of improvement.
• Developed 3D models for product development using SolidWorks software.
• Recommended design modifications to eliminate machine or system malfunctions.
• Recommended modifications to improve system reliability, performance or safety.
• Maintained records of all activities related to mechanical engineering projects.
• Conducted research to test and analyze equipment and system feasibility, design, operation and performance.
• Generated technical reports summarizing findings from experiments or simulations conducted.
• Reviewed contractors' schedules and submission of shop drawings and samples.
• Mentored and coached junior staff members by giving positive feedback and constructive criticism.
• Created conceptual design drawings for use in manufacturing and fabrication.
• Specified system components or direct product modifications to verify conformance with engineering design or performance specifications.
• Performed calculations to determine load capacities, material stresses, deflections.
• Researched, designed and installed mechanical products or equipment to meet requirements.
• Wrote performance requirements for product development or engineering projects.
• Used troubleshooting methods to identify issues with mechanical tools.
• Estimated costs or submitted bids for engineering, construction or extraction projects.
• Prepared cost estimates for proposed projects based on labor requirements and materials needed.
• Conducted research into the feasibility, design, operation and performance of mechanical systems, components and processes.
• Developed and tested models of alternate designs or processing methods to assess feasibility.
• Defined functionality and operability requirements of pre-production designs to be used in manufacturing.
• Inspected equipment installations and repairs as necessary to ensure quality control.
• Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
• Developed and tested mechanical components to ensure proper functioning.
• Recommended use of utility or energy services to minimize carbon footprints.
• Evaluated mechanical designs or prototypes for energy performance or environmental impact.
• Evaluated vendor capabilities in order to select suppliers for specific projects.
• Created 2D drawings according to GD&T standards.
• Provided technical support during production process by identifying solutions for operational problems.

Pick-up and delivery of passengers and taking them to their destination through the Lyft application.

• Pick-up and delivery of food from restaurants through the Uber application.
• Pick-up and delivery of passengers and taking them to their destination through the Uber application

• Bilingual customer service advocate to research complex issues across multiple databases and work
with support resources to own the resolution of all customer issues and anticipate their future healthcare
needs or potential opportunities to improve the experience.
• Provide concierge and white glove level service, removing burdens and providing end-to-end resolution
for customers in the United Healthcare company and also for Aetna .

Responded to inquiries from clients, assessed needs of clients and refer them to appropriate services available when needed. Answered the telephone and transferred calls to coworkers, divisions and departments. Took inbound calls for sales inquiries and use consultative selling method, overcame objections, and gave the customer the wow factor, with voice inflection techniques.