Cesar Mejias
Iselin
Summary
Bilingual Senior Sales and Operations Leader with over 15 years of experience in telecommunications. Led revenue growth, developed high-performing multi-unit retail teams, and executed strategic Small and Medium Business account management plans. Navigated high-pressure environments, optimized operational workflows, and fostered a culture of management by example to exceed organizational KPIs.
Overview
15
15
years of professional experience
Work History
Senior Manager Channel, Retail SMB - Business Sales
VERIZON WIRELESS
04.2025 - 02.2026
- Spearheaded business sales strategies for Small and Medium Business (SMB) segments, enhancing engagement across regional retail channels.
- Designed and executed targeted B2B sales plans, achieving sustained territory growth and increased market penetration.
- Directed team of sales professionals, ensuring alignment with market goals and enhancing revenue forecasting and customer retention efforts.
- New Jersey Region
Senior Account Manager - Business Sales
VERIZON WIRELESS
04.2023 - 04.2025
- Managed revenue growth from high-value corporate and SMB client accounts, ensuring alignment with business objectives.
- Identified, qualified, and closed complex business leads by delivering customized telecommunications and data solutions.
- Crafted detailed proposals and quotations that addressed specific client infrastructure needs, enhancing solution relevance.
- New Jersey Region
Manager - Retail
VERIZON WIRELESS
10.2022 - 04.2023
- Managed sales operations, inventory protocols, and staff development to enhance performance of retail business lines.
- Coordinated local store performance with corporate financial objectives through daily briefings and analysis of performance data.
- Managed operations in New Jersey region.
Manager - Retail (Multi)
VERIZON WIRELESS
06.2021 - 10.2022
- Oversaw multiple retail storefront locations, streamlining resource allocation and scheduling for improved operational efficiency.
- Standardized customer experience metrics and compliance practices across multi-unit territories, enhancing service consistency and quality.
- New Jersey Region
General Manager M
VERIZON WIRELESS
01.2021 - 06.2021
- Spearheaded market-specific growth strategies and operational management within specialized, high-volume retail environments.
- Coordinated store logistics, ensured regional marketing compliance, and aligned team efforts.
- Managed operations in New Jersey Region
General Manager
VERIZON WIRELESS
08.2017 - 01.2021
- Provided complete operational, P&L, and strategic leadership for flagship retail storefront locations.
- Cultivated high-performance culture emphasizing attention to detail, achieving peak customer satisfaction scores.
- Monitored competitor activity to adjust local promotional strategies, increasing market share.
- New Jersey Region
Solutions Manager
VERIZON WIRELESS
06.2014 - 08.2017
- Aligned front-end sales with back-end store operations to enhance customer journey and streamline resolution pipelines.
- Diagnosed tech/device issues and coached sales specialists on advanced technical features, improving device triage process.
- New Jersey Region
Assistant Manager - Retail Sales
VERIZON WIRELESS
04.2013 - 06.2014
- Managed daily operations, ensuring team met sales targets and adhered to operational deadlines.
- Coached retail consultants on device diagnostics, features, and effective promotional cross-selling techniques.
- Managed operations in New Jersey Region
Representative - Retail Sales
VERIZON WIRELESS
08.2011 - 04.2013
- Exceeded monthly sales quotas for cellular devices, data plans, and accessories, contributing to overall store revenue growth.
- Achieved entry into 2012 President's Winning Circle and ranked Top 5 in Sales for NY Metro Area, recognizing exceptional sales performance.
- New Jersey Region
Skills
- B2B Sales
- Sales Performance
- Sales Training
- Channel Development
- Account Management
- Revenue Generation
- SMB Strategy
- P&L Accountability
- Process Optimization
- Microsoft Office
- MS Visio
- VIIA
- NetAce
- OMM
- Marketing Strategy
- Team Building
Core Competencies
Team Building, Performance Management, Strategic Mentorship, B2B Sales, Account Management, SMB Strategy, Revenue Generation, Multi-Unit Management, P&L Accountability, Process Optimization, Microsoft Office, MS Visio, VIIA, NetAce, OMM, 5-Star Campaign Manager, Fully Bilingual in English and Spanish
Professional Development
- Verizon Wireless Winning Circle Recipient (2012, 2015, 2018 and 2020)
- Top 5 Sales Performer – NY Metro Area
- Multiple Corporate Letters of Recognition for Excellence in Customer Satisfaction
Timeline
Senior Manager Channel, Retail SMB - Business Sales
VERIZON WIRELESS
04.2025 - 02.2026
Senior Account Manager - Business Sales
VERIZON WIRELESS
04.2023 - 04.2025
Manager - Retail
VERIZON WIRELESS
10.2022 - 04.2023
Manager - Retail (Multi)
VERIZON WIRELESS
06.2021 - 10.2022
General Manager M
VERIZON WIRELESS
01.2021 - 06.2021
General Manager
VERIZON WIRELESS
08.2017 - 01.2021
Solutions Manager
VERIZON WIRELESS
06.2014 - 08.2017
Assistant Manager - Retail Sales
VERIZON WIRELESS
04.2013 - 06.2014
Representative - Retail Sales
VERIZON WIRELESS
08.2011 - 04.2013