Cesar Mejias
Austin,TX
Summary
Driven professional with a proven track record at Pupusas Karla, enhancing customer satisfaction and resolving staff conflicts through effective communication and team leadership. Skilled in complex problem-solving and time management, demonstrated by streamlining maintenance schedules at Marriot Hotel for increased efficiency. Expert in verbal and written communication, ensuring high-quality service delivery and team agility.
Overview
7
7
years of professional experience
Work History
Manager
Pupusas Karla
05.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Security Guard
Spartan Security Services
06.2019 - 12.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Maintenance Supervisor
Marriot Hotel
01.2022 - 01.2023
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised Number employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Air Conditioning Technician
Marcials Ac Services
08.2017 - 01.2019
- Replaced dirty filters throughout system of air handlers every Number months following routine maintenance schedule.
- Tested capacitors, transistors and transformers for proper continuity and resistance.
- Performed preventative maintenance tasks on HVAC systems, identifying potential issues before they escalated into more significant problems.
- Collaborated with team members to complete large-scale installations, maximizing productivity and efficiency.
Education
High School -
Padre Alexandre
VenezuelaSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Fast learner
Timeline
Manager
Pupusas Karla
05.2023 - Current
Maintenance Supervisor
Marriot Hotel
01.2022 - 01.2023
Security Guard
Spartan Security Services
06.2019 - 12.2022
Air Conditioning Technician
Marcials Ac Services
08.2017 - 01.2019
High School -
Padre Alexandre
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