Cesar Mendoza
Chicago,IL
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Interpreter
Gundersen Tri-County Hospital
Whitehall, WI
06.2011 - 04.2022
Loss Prevention Officer
Ashley Furniture Industries, Inc
Arcadia, WI
12.2006 - 02.2022
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Headed safety and loss prevention programs by guiding staff.
- Trained all new executives and asset protection personnel.
- Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
- Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
- Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Maintained message content, tone and emotion as closely as possible.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Carried out day-day-day duties accurately and efficiently.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
High School - GED
University of Wisconsin - Milwaukee
Milwaukee, WI08.1981
Skills
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Word Conflict Identification
Certification
The language line certification.
Languages
Spanish
Native or Bilingual
Timeline
Interpreter
Gundersen Tri-County Hospital
06.2011 - 04.2022
Loss Prevention Officer
Ashley Furniture Industries, Inc
12.2006 - 02.2022
High School - GED
University of Wisconsin - Milwaukee
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