Cesar Montilla
Bloomfield,NJ
Summary
Dedicated Assistant Mechanic at Lukas Trucking LLC, adept in diagnostics and troubleshooting, significantly enhanced shop productivity through meticulous attention to detail and team collaboration. Excelled in customer service, ensuring high satisfaction by streamlining processes and prioritizing efficiency. Proven ability to master diverse vehicle systems, demonstrating a commitment to continuous learning and safety compliance.
Overview
5
5
years of professional experience
Work History
Assistant Mechanic
Lukas Trucking LLC
Belleville, NJ
05.2020 - Current
- Supported lead mechanic with diagnostic tests, accurately identifying issues and providing effective solutions.
- Collaborated with team members on large scale projects, completing tasks within tight deadlines.
- Assisted in complex repair jobs, developing advanced technical skills and increasing overall shop productivity.
- Ensured high-quality services by consistently double-checking completed tasks against manufacturer guidelines.
- Reduced client wait times by prioritizing daily workload according to urgency levels.
- Kept detailed records of completed work orders, facilitating clear communication with customers about their vehicles'' needs.
- Expanded knowledge of various vehicle makes and models, ensuring accurate diagnosis and repair of diverse systems.
- Took initiative in volunteering for additional responsibilities when needed, demonstrating commitment to the company''s success.
- Boosted overall shop efficiency rates through proactive collaboration with team members on task delegation strategies.
- Provided support during emergency breakdowns, promptly diagnosing issues to minimize downtime.
- Maintained a safe work environment by adhering to safety protocols and proper equipment usage.
- Increased customer satisfaction by delivering timely and efficient maintenance services.
- Streamlined documentation process for all work orders, resulting in improved record-keeping accuracy.
- Efficiently managed inventory of parts and tools, reducing waste and optimizing workflow processes.
- Improved vehicle longevity through meticulous preventative maintenance checks and services.
- Contributed to a well-organized workspace, streamlining processes for faster service turnaround times.
- Reduced hazards by maintaining safe and clean working environment for mechanics.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
- Coordinated ready access to tools and parts needed for repair and maintenance activities.
- Repaired and replaced worn and damaged components.
Stand Attendant
Deleware North
East Rutherford, NJ
07.2022 - 04.2024
- Implemented time-management skills to balance multiple tasks simultaneously in a fast-paced environment.
- Assisted with inventory management, maintaining accurate records of stock levels for optimal replenishment.
- Maintained knowledge of menu offerings, ingredients, and preparation methods to provide detailed information to guests as needed.
- Offered exceptional customer service, addressing guest inquiries and resolving issues promptly to ensure a positive experience.
- Contributed to increased efficiency by prepping ingredients during downtime periods between customers.
- Increased overall customer satisfaction through attentive listening, identifying specific needs, and providing prompt solutions to any concerns or complaints.
- Maintained awareness of special promotions or discounts available at the stand to inform customers of potential savings opportunities.
- Operated cash registers accurately, ensuring all financial transactions were handled securely and efficiently.
- Ensured food safety standards were maintained through regular cleaning of workstations and proper handling of food items.
- Enhanced customer satisfaction by providing prompt and efficient service in a busy stadium environment.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Communicated stand offerings and answered guest questions regarding orders.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Prepped food items for later use to save staff time during busy hours.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
Education
Lincoln Technical Institute
Union, NJHigh School Diploma -
Belleville High School
Belleville, NJ06.2024
Skills
- Gasket replacement
- Spark plug replacement
- Tire balancing
- Customer service
- Hardworking and dedicated
- Team player
- Teamwork and collaboration
- Teamwork
- Willing to learn
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Work area cleanliness
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
- Team collaboration
- Diagnostics and troubleshooting
- Safety procedures compliance
- Safety policies and procedures
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Stand Attendant
Deleware North
07.2022 - 04.2024
Assistant Mechanic
Lukas Trucking LLC
05.2020 - Current
Lincoln Technical Institute
High School Diploma -
Belleville High School